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# Technical Support Engineer

- **Company:** KLA-Tencor
- **Location:** Chandler, AZ, United States
- **Salary:** $67,600.0 - $114,920.0
- **Contract:** Permanent contract
- **Skills:** Software Debugging, Software Systems, Information Technology
- **Published:** September 4, 2026
- **Apply:** https://kla.wd1.myworkdayjobs.com/Search/job/USA-AZ-Chandler-KLA/Technical-Support-Engineer_2639836

## About the Role

* Electrical and Mechanical experience; Optical experience preferred, * Master's Level Degree and 0 years related work experience; Bachelor's Level Degree and related work experience of 2 years

## Description

*Please Note: The candidate selected must be able to work four/10 hour days, Sunday-Wednesday weekly schedule

 * To respond to ongoing technical issues of KLA equipment where field product support teams were unable to solve.
 * To assist field engineers in diagnosing, troubleshooting, and debugging sophisticated optical/electro/mechanical equipment, computer systems, coupled with software solutions.
 * Working on challenging problems requires in-depth system knowledge and a sound understanding of operating principles.
 * Exercise judgment within broadly defined practices and policies in selecting methods, and techniques for achieving results.
 * To collaborate with specialists and other teams to craft an optimized plan of action to resolve the technical issues and recover equipment functionality to customer satisfaction.
 * Travel within the region and worldwide to support escalated issues on-site on short notice.
 * Create document content relative to troubleshooting processes, technical findings, provide service and postmortem reports.
 * May be involved in tool installation, relocation, and upgrade of equipment
 * Provide Technical Training
 * Must be able to travel 40-70% domestic and internationally


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