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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Director of Technology Operations - **Company:** Nephropathology Associates, PLC - **Location:** United States - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Artificial Intelligence, Amazon Web Services, Business Systems, Cyber Security, Imaging Technology, HybridCloud, Machine Learning Operations, Legacy Systems - **Published:** September 4, 2026 - **Apply:** https://startup.jobs/director-of-technology-operations-arkana-laboratories-9474174 ## About the Role * 10+ years of progressive technology experience, including leading multi-function IT or technology operations organizations through managers * Demonstrated ownership of infrastructure or platform functions at meaningful scale, with enough technical depth to direct a principal level architect credibly * Experience with security accountability in a regulated environment; HIPAA, HITRUST, SOC 2, or equivalent frameworks strongly preferred * Track record of building teams: hiring senior technical talent, developing managers, and running functions through growth * Budget ownership, vendor negotiation, and executive communication experience Bonus Points * Healthcare, laboratory, or clinical technology operations background * Exposure to GPU, HPC, or ML infrastructure environments * Experience standing up or maturing a security practice * Service management maturity work (ITSM implementation, support desk transformation) ## Description The Director of Technology Operations owns three functions: cloud and infrastructure engineering, the technology support desk, and information security. You will report to the Chief Technology Officer and have the opportunity to shape and grow the team., * Direct the team designing, deploying, and operating our Blackwell class GPU training cluster, hybrid cloud platform (AWS preferred), and on premises clinical systems * Own the infrastructure roadmap and budget, including capacity planning for AI compute expansion, colocation and facilities decisions, and the migration path off legacy systems * Hire the right talent and develop your team as the function grows Support desk and service operations * Lead the technology support function through its manager, serving a demanding environment that spans clinical operations, specialized laboratory instrumentation, and business systems * Own service quality in a high volume ticket environment where the equipment is often unique: laboratory devices, imaging systems, and clinical integrations that don't come with a standard playbook * Set service standards, drive measurable improvement in resolution and satisfaction, and mature the function as the company continues to grow Information security * Own the InfoSec practice, currently a one person function, with accountability for security posture across HIPAA, HITRUST, and CAP requirements * Support the security and compliance dimensions of our pharmaceutical partnerships and Clinical Trials business line, a distinctive responsibility that spans data protection, sponsor requirements, and regulated research environments * Set the security roadmap, decide where to grow the practice versus partner with vendors, and represent security in audits and compliance reviews Vendor and stakeholder leadership * Own vendor strategy and contract management across managed services, security tooling, and infrastructure providers * Partner with executive leadership on technology risk, business continuity, and the operational side of the technology roadmap ## Related Videos - [How to TDD in legacy code](https://www.wearedevelopers.com/videos/309-how-to-tdd-in-legacy-code) - [Thinking Differently - How to Make Money from Cyber Attacks & Cheats](https://www.wearedevelopers.com/videos/745-thinking-differently-how-to-make-money-from-cyber-attacks-cheats) - [Blueprints for Success: Steering a Global Data & AI Architecture](https://www.wearedevelopers.com/videos/1577-blueprints-for-success-steering-a-global-data-ai-architecture) - [Getting to Know Your Legacy (System) with AI-Driven Software Archeology](https://www.wearedevelopers.com/videos/1437-getting-to-know-your-legacy-system-with-ai-driven-software-archeology) - [Shipping Faster with Less: Render on Cloud Hosting, AI Workloads, and the Future of DevOps](https://www.wearedevelopers.com/videos/1894-shipping-faster-with-less-render-on-cloud-hosting-ai-workloads-and-the-future-of-devops) - [Cyber Security: Small, and Large!](https://www.wearedevelopers.com/videos/259-cyber-security-small-and-large) ## Related Articles - [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again) - [Coffee with Developers - Maria Apazoglou - Making AI understandable for all in production](https://www.wearedevelopers.com/magazine/475-coffee-with-developers-maria-apazoglou-making-ai-understandable-for-all-in-production) - [Best US AI Conferences for CTOs in 2026: Build vs. Buy, Vendor Evaluation, and Peer Intelligence](https://www.wearedevelopers.com/magazine/736-best-us-ai-conferences-for-ctos-in-2026-build-vs-buy-vendor-evaluation-and-peer-intelligence) - [Trustworthy AI Starts at Deployment: 5 Checks Before You Ship](https://www.wearedevelopers.com/magazine/753-trustworthy-ai-starts-at-deployment-5-checks-before-you-ship) - [Navigating the AI Shift](https://www.wearedevelopers.com/magazine/629-navigating-the-ai-shift) - [7 Cloud Computing Trends Coming in 2025 for Developers](https://www.wearedevelopers.com/magazine/412-7-cloud-computing-trends-coming-in-2025-for-developers)