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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Operations & Collaboration Coordinator - **Company:** Foxconn Industrial Internet - Fii - **Location:** Houston, United States - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Backup Devices, Microsoft Online Services, Business Systems, Collaborative Software, CompTIA Network+, Cyber Security, Multi-Factor Authentication, Monitoring of Systems, Identity and Access Management, Issue Tracking Systems, Information Technology Operations, Linux Servers, Windows PowerShell, Azure Active Directory, Microsoft SharePoint, Single Sign-On, Software Vulnerability Management, Enterprise Software Applications, System Availability, Microsoft InTune, Microsoft Onedrive, Information Technology, Patch Management, Server Operating Systems & Platforms, User Administration, User Accounts - **Published:** September 4, 2026 - **Apply:** https://startup.jobs/it-operations-collaboration-coordinator-foxconn-industrial-internet--9365349 ## About the Role * Experience supporting server environments, system monitoring, patch management, backup solutions, and infrastructure troubleshooting. * Some experience in IT Support, Service Desk, Microsoft 365 Administration, or related IT roles. * Hands-on experience administering Microsoft 365 services, including Exchange Online, Teams, SharePoint Online, OneDrive, and Entra ID (Azure AD). * Experience managing user accounts, licenses, security groups, access permissions, and user lifecycle processes (onboarding, transfers, and offboarding). * Understanding of Identity and Access Management (IAM), including Single Sign-On (SSO), Multi-Factor Authentication (MFA), and access governance.. * Experience supporting enterprise applications and business systems, including user access management, troubleshooting, and coordination between system owners and end users. * Experience with ticketing systems, incident management, service request fulfillment, and IT service management (ITSM) processes. * Strong communication, documentation, and problem-solving skills with the ability to manage multiple priorities in a fast-paced environment. * Experience with PowerShell scripting, Microsoft Intune, or endpoint management solutions is a plus. Educational Requirements: * Bachelor degree in a business or IT-related area, IT Security-related classes a plus, BS in Computer Science a plus. * Equivalent work experience may be considered in lieu of a degree. Preferred Certifications * Microsoft Certified: Fundamentals (MS-900) * Microsoft 365 Certified: Administrator Associate * Microsoft Certified: Identity and Access Administrator Associate * CompTIA A+ * CompTIA Network+ * ITIL Foundation ## Description We are seeking a proactive and customer-focused IT Operations & Collaboration Coordinator to join our IT team. This role is responsible for administering Microsoft 365 services and collaboration technologies, supporting end users, managing access permissions, troubleshooting technical issues, and ensuring a seamless digital workplace experience. The ideal candidate will possess strong technical knowledge, excellent communication skills, and a commitment to delivering high-quality IT support across the organization., * Assist in the administration, monitoring, and maintenance of Windows and Linux servers to ensure system availability, performance, and security * Support server patching, operating system updates, vulnerability remediation, and routine maintenance activities. * Monitor server health, system alerts, backups, storage utilization, and infrastructure performance using enterprise monitoring tools. * Administer and maintain Microsoft 365 services and related collaboration platforms. * Manage user accounts, licenses, permissions, and identity lifecycle processes. * Provide technical support for end users, enterprise applications, and business systems through the Service Desk. * Support Identity and Access Management (IAM) solutions, including SSO, MFA, and user access governance. * Coordinate with system owners and business stakeholders to troubleshoot and resolve application-related issues. * Maintain IT documentation and contribute to process improvements, automation, and technology initiatives. ## Related Videos - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [Hate organising your photos? 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