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# Systems Support Administrator

- **Company:** Farm Stores Corporation
- **Location:** New York, NY, United States
- **Experience:** Experienced
- **Salary:** $60,000.0 - $75,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, Confluence, JIRA, Bash Shell, Configuration Management, Linux, File Systems, VMware ESX Servers, General Parallel File Systems, Monitoring of Systems, Virtual Private Networks (VPN), Python (Programming Language), Nagios, Windows PowerShell, Red Hat Enterprise Linux, Visual Effects, Dynamic Routing, Scripting, Data Storage Management, Cloud Platform System, Grafana, Git, Patch Management, Data Management, ZFS File System, Isilon, Software Version Control
- **Published:** September 4, 2026
- **Apply:** https://startup.jobs/systems-support-administrator-framestore-8725737

## About the Role

* 3+ years in a level 1 IT position or similar role
 * Hands-on hardware experience; builds, upgrades, repair
 * OS (Redhat based, Windows and OSX) and application support and deployment
 * Active Directory management
 * Basic scripting language (powershell, bash, python)
 * Basic knowledge of Git/version control workflows
 * Understanding of enterprise storage architecture and file systems (GPFS, Isilon, ZFS)
 * VMware ESXi administration and virtualization fundamentals
 * Strong experience in a customer-facing role
 * Strong self-guided problem-solving skills
 * A commitment to teamwork
 * Proven ability to adapt and work well under pressure and to tight deadlines.
 * Excellent communication and interpersonal skills

You might also have

 * Configuration Management and Automation
 * Windows Systems administration, patch management and deployment
 * Networking (Layer2, Layer3 including dynamic routing and VPN tunnels)
 * Backup and storage management

 * Familiarity with render farm infrastructure and VFX production environments
 * Exposure to cloud-based infrastructure and hybrid environments

## Description

* Escalation support for all incidents and requests using JIRA service desk
 * Support of storage requests
 * Monitor and maintain a variety of physical and logical systems
 * Administration of the OS images and Linux/Windows application packages
 * Manage license servers and services
 * Support of the Render farm (software)
 * Support and administration of enterprise storage platforms and file systems
 * Monitor system health, performance, and infrastructure alerts using monitoring tools such as Grafana and Nagios
 * Able to work independently and in teams on administrative and technical projects
 * Produce and update documentation using Confluence
 * Collaborate with other technology teams on various projects and to support artists workflows and production requirements
 * Partake in an on-call rotation to provide support outside standard working hours


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