> Markdown version of [/jobs/ext/2711658-customer-solutions-specialist](https://www.wearedevelopers.com/jobs/ext/2711658-customer-solutions-specialist). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Customer Solutions Specialist - **Company:** Solve IMG - **Location:** Chanhassen, MN, United States - **Salary:** $41,288.0 - **Contract:** Permanent contract - **Skills:** Cascading Style Sheets (CSS), Microsoft Office - **Published:** September 4, 2026 - **Apply:** https://www.careerjet.com/jobad/us5f0cc15eeaac8b464a06f586bd9fa5cf ## About the Role * High School Diploma, or equivalent * 2+ years of customer service experience * Intermediate experience using Microsoft office Suite, * 1+ Year of technical training or equivalent industry experience * Industrial sales experience * Previous customer service experience in a power transmission or bearings industry ## Description Reporting to the Director of Sales Operations, the Customer Solutions Specialist is responsible for supporting Solve's customers by offering thoughtful and knowledgeable solutions to satisfy their inquiries and trouble-shoot any product issues. The CSS will be responsible for consulting with our customers to best understand their business and be able to make calculated product recommendations to complement their needs. Working in tandem with the Regional Sales Managers, they will serve as the internal support to ensure the sales life cycle for our customers is seamless. RESPONSIBILITIES: * Provide best-in-class service by listening attentively to customer's needs, and effectively communicate the best applicable solution via phone or email * Upon receipt of customer purchase orders, enter and create corresponding sales orders, while advising them on future forecasting of products * Prepare accurate price quotes for customers, including estimates of related shipping charges and expected delivery dates * Stay current with product knowledge to be able to accurately advise our customers with the best product options * Efficiently respond to customer inquiries, regarding any adjustments, returns, credits or shipment tracking * Partner closely with the Regional Sales Manager to gain pertinent customer information to be the most qualified resource for any sales support related needs * Communicate and collaborate with other internal departments to collectively identify the best solutions for our customers * Establish customer relationships with a consultative approach and subsequently utilize your technical product knowledge to assist in providing them direction with their product selection * Set-up client accounts in our internal CRM, and maintain and update all necessary client information, Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the ri… + 9 days ago, Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the ri… + 19 days ago, Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the ri… ## Related Videos - [Playing Games with CSS](https://www.wearedevelopers.com/videos/210-playing-games-with-css) - [Kirsty's Excellent Adventure in CSS Grid ](https://www.wearedevelopers.com/videos/126-kirsty-s-excellent-adventure-in-css-grid) - [Can CSS recreate Tufte's designs?](https://www.wearedevelopers.com/videos/517-can-css-recreate-tufte-s-designs) ## Related Articles - [Top 7 CSS Frameworks in 2025](https://www.wearedevelopers.com/magazine/362-top-7-css-frameworks-in-2025) - [Spot the Mistakes: CSS](https://www.wearedevelopers.com/magazine/589-spot-the-mistakes-css) - [How Developers Can Focus on Maintaining Satisfaction With Accessibility](https://www.wearedevelopers.com/magazine/109-how-developers-can-focus-on-maintaining-satisfaction-with-accessibility) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again) - [How to Write a CV and Interview if You Don't Fully Qualify For The Job](https://www.wearedevelopers.com/magazine/183-how-to-write-a-cv-and-interview-if-you-don-t-fully-qualify-for-the-job)