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# Technical Support Representative

- **Company:** HME, Inc.
- **Location:** Carlsbad, CA, United States (Remote available)
- **Salary:** $39,520.0 - $43,680.0
- **Contract:** Permanent contract
- **Skills:** Web Browsers, Software Troubleshooting
- **Published:** September 4, 2026
- **Apply:** https://jobs.military.com/career/326639/technical-support-representative-i-remote-california-ca-carlsbad

## About the Role

* Minimum 1 year customer service experience; technical support or call center experience preferred\n
 * Strong troubleshooting and problem-solving skills\n
 * Ability to multitask across systems while assisting customers in real time\n
 * Professional, empathetic customer service approach\n
 * Basic to intermediate computer skills, including OS navigation, browsers, email, and hardware basics\n
 * Ability to work a flexible schedule, including evenings, weekends, and holidays as needed\n
 * Private workspace and strong internet connection with wired connectivity capability\n, * Experience in a remote call center environment\n
 * Experience supporting drive-thru products or customers\n
 * Familiarity with D365 or AX\n



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