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# Client Implementation Project Manager

- **Company:** Cvent
- **Location:** Washington, DC, United States (Remote available)
- **Experience:** Expert
- **Salary:** $93,600.0 - $108,160.0
- **Contract:** Temporary to permanent
- **Skills:** Asana, JIRA, Software as a Service, Systems Integration, Smartsheet, Enterprise Software Applications, Api Design
- **Published:** September 4, 2026
- **Apply:** https://mondo.gosnaphop.com/jobs/l/login/c8336608-98ca-11ec-8029-42010a8a0008/b6d0be8c-a841-11f1-8336-024201c20d84/false?applyId=5429986b-a6cb-11f1-b939-02420a6c7775&apply=true&returnUrl=%2Fjobs%2Fl%2Frecruiting%2Fjobapplication%2F5429986b-a6cb-11f1-b939-02420a6c7775%2Fb6d0be8c-a841-11f1-8336-024201c20d84%2Ffalse%3Fstep%3D1

## About the Role

The ideal candidate will have 3-5 years of project or implementation management experience, a proven track record of managing 10 client implementation projects, and experience working within FinTech, financial services, banking, payments, or a related financial technology environment., * 3-5 years of experience in project management, implementation management, client delivery, or a related role.

 * Proven experience managing 15 client implementation projects, ideally simultaneously or within a high-volume client environment.
 * Strong client-facing experience with the ability to build relationships, lead meetings, manage expectations, and communicate effectively with stakeholders.
 * Experience in FinTech, financial services, banking, payments, lending, insurance, or another financial technology environment.
 * Demonstrated experience managing projects from initial kickoff through implementation and go-live.
 * Strong project planning, organization, prioritization, and time-management skills.
 * Experience working cross-functionally with technical and non-technical teams.
 * Strong problem-solving skills and the ability to proactively identify and resolve project risks.
 * Excellent written and verbal communication skills.
 * Comfortable working in a fast-paced environment with multiple competing priorities., * Experience implementing SaaS, financial technology, payments, or enterprise software solutions.
 * Experience working with APIs, integrations, data migrations, or other technical implementation components.
 * Experience with Agile/Scrum environments.
 * Familiarity with project management tools such as Jira, Monday.com, Asana, Smartsheet, or similar platforms.
 * Experience working with enterprise or B2B clients.
 * Experience developing implementation playbooks, processes, or best practices.

## Description

We are seeking an experienced Client Implementation Project Manager to lead and manage multiple client implementations from kickoff through successful launch. This role will serve as a primary point of contact for clients, partnering closely with internal product, engineering, operations, and implementation teams to ensure projects stay on track, risks are identified early, and clients have a strong implementation experience., * Own the end-to-end implementation lifecycle for multiple clients, from kickoff through go-live and transition to ongoing support.

 * Serve as the primary day-to-day point of contact for clients throughout the implementation process.
 * Manage 15 client implementations simultaneously, balancing competing priorities, timelines, resources, and client expectations.
 * Develop and maintain detailed project plans, milestones, timelines, action items, and implementation deliverables.
 * Lead client kickoff meetings, status meetings, working sessions, and go-live readiness meetings.
 * Partner cross-functionally with Product, Engineering, Operations, Support, Compliance, and other internal teams to drive successful implementations.
 * Translate client requirements and business needs into clear internal action items and implementation plans.
 * Identify project risks, dependencies, blockers, and scope changes and proactively develop solutions.
 * Manage client expectations around timelines, requirements, dependencies, and potential roadblocks.
 * Track project progress and provide clear status updates to both clients and internal stakeholders.
 * Coordinate testing, configuration, data/integration requirements, training, and go-live activities as applicable.
 * Ensure implementation documentation and project artifacts are accurate and up to date.
 * Facilitate issue resolution by bringing the appropriate internal teams together and driving issues through completion.
 * Continuously look for opportunities to improve implementation processes, documentation, and the overall client experience.


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