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# Pc Refresh Technician

- **Company:** CareerCircle
- **Location:** Newtown, PA, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Artificial Intelligence, Microsoft Office, Performance Testing, Microsoft InTune
- **Published:** September 4, 2026
- **Apply:** https://www.careercircle.com/jobs/all/all/usa/pa/newtown/e95afbca-80fb-4cff-b0f1-7ffe0cb74311

## About the Role

* High School Diploma Or G.E.D (accredited).
 * 2 years Or more years previous customer service experience (in addition to education requirements), Curiosity
Upselling
Chemistry
Operations
Leadership
Management
Cleanliness
Phone Sales
Coordinating
Cross-Selling
Detail Oriented
Problem Solving
Medical Devices
Health Advocacy
Customer Service
Customer Support
Technical Support
Performance Review
Influencing Skills
Industry Standards
Ultrasonic Cleaning
Performance Testing
Proposal Development
Demonstration Skills
Operations Management
Artificial Intelligence
Technical Documentation
New Business Development
Employee Assistance Programs
Influencing Without Authority
Cross-Functional Collaboration
Troubleshooting (Problem Solving)
+0

## Description

Billing, Operations
Innovation
Collections
Legislation
Natural Gas
Inbound Calls
Outside Sales
Outbound Calls
Customer Service
Office Equipment
Waste Management
Biomedical Waste
Renewable Natural Gas, The Builder's Direct Desk Agent provides customer service for the construction department by serving as a point of contact for the customer and acting as liaison between the customer and operations. This position manages inbound calls, sells small contractors, manages all contractor service needs and provides outside sales rep support., * Fields incoming calls for the construction department.

 * Acts as lead contact for and liaison to construction customers and operations.
 * Works to understand customers' needs, issues and requests.
 * Establishes and maintains a high level of customer satisfaction by working with customers, operations, sales and set-up departments to resolve issues including escalated and complex customer service issues.
 * Communicates and coordinates with sales and operations departments to ensure follow-up on sales leads, set-ups, missed pick-ups and other customer-related issues.
 * Initiates outbound calls to customers to ensure resolution of issues, customer satisfaction and to build loyalty.
 * Provides information and education to customers regarding service options, charges and billing questions.
 * Other duties as assigned., In order to travel by air or access federal property, federal law requires individuals have a REAL ID or an acceptable alternative. This position may require the successful candidate to travel by air for business reasons or service federal property. Accordingly, successful candidates must have, or be willing to obtain, a REAL ID or TSA-approved alternative.
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