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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Hardware Engineering - **Company:** Tive, Inc. - **Location:** Boston, United States - **Experience:** Experienced - **Salary:** $100,000.0 - $150,000.0 - **Contract:** Permanent contract - **Skills:** Computer Engineering, Software Version Control, GNSS - **Published:** September 4, 2026 - **Apply:** https://startup.jobs/hardware-engineering-sustaining-tive-company-9001195 ## About the Role * BS/MS in Electrical Engineering or equivalent, with 4+ years in hardware sustaining, NPI, or manufacturing engineering for high-volume electronics. * Solid grasp of schematic and PCB design review - able to read a design, reason about a power tree, and assess a proposed change's risk. * Direct experience with contract manufacturers: DFM, yield, FATP/SMT, and production issue resolution. * Structured root-cause discipline (8D/5-Why/fishbone) and the follow-through to close corrective actions with suppliers. * Comfortable owning ambiguous, cross-cutting problems in a distributed team. Strongly preferred * Low-power / battery-powered IoT hardware background; familiarity with cellular + GNSS + BLE devices. * Hands-on with the platform silicon class: ESP32-class MCUs, cellular modems (SIMCom/Quectel), fuel gauges and chargers, IMUs, and buck-boost regulators. * Mandarin and/or China-based experience for CM coordination (a plus, not required). * Experience feeding sustaining insight back into verification and design so recurring issues get designed out. ## Description * Transparency First: We make everything visible so that everyone can operate better * Always strive to make things simpler * We are One Team, we have each other's backs * Relentless iteration to optimize and improve Whether shipped by road, rail, ocean, or air, Tive reduces shipment delays, minimizes rejected loads, and decreases theft, damage, and spoilage. Our customers count on Tive to ensure that their shipments are delivered on time and in full-because every shipment matters. As a Hardware Engineering - Sustaining, your role is to keep the in-market fleet healthy, understanding, getting to RC, and resolving any product issues. * Field-issue root cause - own investigation of returns and field failures (e.g. crash-reset/brownout loops, registration failures, latent battery shorts); drive root-cause analysis to closure with clear confirmed-vs-inferred findings. * ECO / revision management - manage engineering change orders, PCB respins, and component substitutions (e.g. converter/regulator swaps, fuel-gauge/charger changes); maintain revision traceability across the fleet. * Component & supplier issues - handle EOL, second-sourcing, and vendor quality escalations; author and drive supplier 8D/SCAR corrective actions (batch defects, separator/assembly issues). * Manufacturing support - support Luxshare (Kunshan/Vietnam) with production issues, yield analysis, DFM feedback, and FATP/SMT line support; assist the CM shift for US-market products. * RMA / refurb - own the RMA and refurbishment engineering path; feed field-failure patterns back into design and verification. * Cross-pod triage - act as first responder for sustaining issues across all product lines, escalating to the owning pod only when new design work is required. ## Related Videos - [More efficient software for more efficient microchips](https://www.wearedevelopers.com/videos/1164-more-efficient-software-for-more-efficient-microchips) - [Keep your code refactorable](https://www.wearedevelopers.com/videos/381-keep-your-code-refactorable) - [Swapping a Data Warehouse at Runtime: Zero-Downtime Migration Without Changing a Single Client](https://www.wearedevelopers.com/videos/100311-swapping-a-data-warehouse-at-runtime-zero-downtime-migration-without-changing-a-single-client) - [Breaking the Hardware Mindset: Overcoming Barriers to System-Level Innovation](https://www.wearedevelopers.com/videos/1635-breaking-the-hardware-mindset-overcoming-barriers-to-system-level-innovation) - [Coffee with Developers - Adam Wiggins](https://www.wearedevelopers.com/videos/919-coffee-with-developers-adam-wiggins) - [Agentic AI: building autonomous systems for developers](https://www.wearedevelopers.com/videos/100034-agentic-ai-building-autonomous-systems-for-developers) ## Related Articles - [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again) - [Top Characteristics of a Software Engineer](https://www.wearedevelopers.com/magazine/166-top-characteristics-of-a-software-engineer) - [What is Software Engineering?](https://www.wearedevelopers.com/magazine/289-what-is-software-engineering) - [Dev Digest 120 - Apple and peers](https://www.wearedevelopers.com/magazine/455-dev-digest-120-apple-and-peers) - [Is Software Engineering Hard?](https://www.wearedevelopers.com/magazine/448-is-software-engineering-hard) - [How software is steering vehicle technology](https://www.wearedevelopers.com/magazine/515-how-software-is-steering-vehicle-technology)