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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Clinical Applications Specialist - **Company:** Scottcare Cardiovascular Solutions - **Location:** United States (Remote available) - **Experience:** Experienced - **Contract:** Permanent contract - **Skills:** Medical Software, Microsoft Office, Information Technology - **Published:** September 4, 2026 - **Apply:** https://startup.jobs/clinical-applications-specialist-mid-west-territories-scottcare-cardiovascular-sol-9000436 ## About the Role Education: Bachelor's degree required - preferred majors include Biomedical Engineering, Exercise Physiology, or Computer Science, * 2+ years in Field Technical Support or Sales * 2+ years in Cardiac Rhythm Management (clinical or technical) * Demonstrated track record of clinical support or sales success Key Competencies * Clinical Expertise - Strong foundation in cardiac monitoring, rhythm management, or biomedical systems. * Customer Centricity- Committed to providing a positive customer experience from install to post-support. * Technical Proficiency- Comfort with medical software, device troubleshooting and Microsoft Office Suite * Communication- Excellent verbal and written communication skills tailored to various audiences. * Problem Solving- Ability to assess issues quickly and propose effective, sustainable solutions. * Adaptability- Thrives in a fast-paced, evolving work environment with shifting priorities. * Team Collaboration- Works cross-functionally with sales, service, and engineering teams. * Independence- Highly self-directed with excellent time management and accountability. ## Description The Clinical Applications Specialist at ScottCare is the go-to expert for product installations, customer training, and technical support. This role works directly with clinical teams, ensuring seamless onboarding, effective system set-up, optimal product usage, and confident day-to-day use of ScottCare solutions. This role is a hands-on blend of fieldwork, technical execution, and customer engagement-partnering closely with sales, service, and technical teams to deliver reliable, compliant systems and a high-quality customer experience. If you enjoy solving problems, supporting healthcare professionals, and traveling to customer sites, this role offers the opportunity to make a direct impact on patient care and clinical operations., System Installation and Configuration * Deliver on-site installations of ScottCare cardiac monitoring systems in hospitals and clinics * Provide comprehensive training for clinical end-users to ensure confidence and competence in product use. * Pre-Staging, configuring, and validating products for installations and ensuring clinical readiness in live environments * Partnering with hospital i.t teams to coordinate and ensure network and clinical readiness for product installation Clinical Training and Customer Enablement * Provide structured training for all users on all levels on effective product use * Adjust training content for site-specific needs, clinical, technical, or administrative users * Reinforce proper and optimal product usage for clinical users based on clinical needs Support & Troubleshoot * Offer remote and in-person technical support, addressing equipment or operational issues with urgency and professionalism. * Perform basic system repairs, educate customers on proper use and maintenance. * Provide post-installation support remotely and on-site Ongoing Support & Cross-Functional Collaboration * Collaborate and support Sales, Customer Service, Engineering, QA/RA, and Product teams to: * + Support complex installs and upgrades + Offer technical and clinical insight during pre-sales calls or product demonstrations + Identify product, workflow, or install standard improvements + Contribute feedback from the field. + Proactively communicate installation status, updates, and resolutions to customers. + Document and escalate complaints in compliance with FDA regulatory guidelines. Contribute to training program development and product improvement initiatives. + Support service projects, including software updates, tower installations, and customizations, when not in the field. ## Related Videos - [Enabling intelligent logistics automation: home-grown Industrial IoT platform at Austrian Post](https://www.wearedevelopers.com/videos/2018-enabling-intelligent-logistics-automation-home-grown-industrial-iot-platform-at-austrian-post) - [Coffee with Developers - Silvio Barbieri](https://www.wearedevelopers.com/videos/897-coffee-with-developers-silvio-barbieri) - [From Bedside Beeps to Interoperable Bytes – Getting your medical devices ready to talk the IEEE 11073 language](https://www.wearedevelopers.com/videos/771-from-bedside-beeps-to-interoperable-bytes-getting-your-medical-devices-ready-to-talk-the-ieee-11073-language) - [ZEISS & Microsoft - Building the Next Generation Medical Ecosystem in the Cloud](https://www.wearedevelopers.com/videos/424-zeiss-microsoft-building-the-next-generation-medical-ecosystem-in-the-cloud) - [How to ignore bugs (safely)](https://www.wearedevelopers.com/videos/711-how-to-ignore-bugs-safely) - [Building Agentic Applications: A Deep Dive into Zooka, an AI Cardiologist Assistant](https://www.wearedevelopers.com/videos/2030-building-agentic-applications-a-deep-dive-into-zooka-an-ai-cardiologist-assistant) ## Related Articles - [Quick guide: How to write a Software Developer CV](https://www.wearedevelopers.com/magazine/37-quick-guide-how-to-write-a-software-developer-cv) - [What’s the Difference between a Junior, Mid, and Senior Developer?](https://www.wearedevelopers.com/magazine/238-what-s-the-difference-between-a-junior-mid-and-senior-developer) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [What is Software Engineering?](https://www.wearedevelopers.com/magazine/289-what-is-software-engineering) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer)