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# IT Desktop Support Specialist

- **Company:** Zone 5 Technologies
- **Location:** Fort Worth, United States
- **Experience:** Experienced
- **Salary:** $79,040.0 - $91,998.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Bash Shell, Cyber Security, Dynamic Host Configuration Protocol, Linux, Domain Name System (DNS), Monitoring of Systems, Python (Programming Language), Kernel-Based Virtual Machine, Networking Basics, Remote Desktop Services, Remote Infrastructure Management, Server Supported Gaming, TCP/IP, VirtualBox, Virtualization Technology, Windows Desktop, Scripting, Information Technology, Server Operating Systems & Platforms, User Accounts, Vmware
- **Published:** September 4, 2026
- **Apply:** https://startup.jobs/desktop-support-specialist-ii-zone-5-technologies-8753212

## About the Role

We are seeking a motivated and detail-oriented IT Desktop Support Specialist to join our Fort Worth team. The ideal candidate will be either a recent graduate with a strong foundation in IT systems or have 3-5 years of hands-on experience supporting both Linux and Windows environments. This role focuses on providing technical support for Windows desktop and server systems along with some Linux workstations., * Recent graduate with a degree in Computer Science, Information Technology, or a related field, or 3-5 years of experience in IT support roles.

 * Basic to intermediate understanding of Windows desktop and server environments is a plus.

 * Familiarity with networking fundamentals (TCP/IP, DNS, DHCP).

 * Good problem-solving skills and a proactive attitude.

 * Strong communication and customer service skills.

 * Ability to work independently and as part of a team.

Preferred Skills (Not Required):

 * Experience with scripting languages (e.g., Bash, Python).

 * Exposure to virtualization platforms (e.g., VMware, VirtualBox, KVM).

 * Knowledge of remote desktop and remote management tools.

 * Understanding of IT security principles and best practices.

## Description

* Provide desktop and server support for Windows systems (installation, configuration, troubleshooting, and maintenance).

 * Assist users with software and hardware issues in both Linux and Windows environments.

 * Perform routine system maintenance and updates across supported platforms.

 * Monitor system performance and respond to alerts or issues as needed.

 * Support end-user accounts, permissions, and access rights in accordance with best practices.

 * Maintain documentation of procedures, configurations, and system changes.

 * Collaborate with IT team members on infrastructure improvements and automation projects.

 * Participate in system upgrades and deployment of new technologies.


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