> Markdown version of [/jobs/ext/2713886-it-support-technician](https://www.wearedevelopers.com/jobs/ext/2713886-it-support-technician). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Support Technician - **Company:** CareerCircle - **Location:** Youngstown, OH, United States - **Salary:** $43,680.0 - $54,080.0 - **Contract:** Temporary to permanent - **Skills:** Artificial Intelligence, Software Applications, Business Systems, Collaborative Software, Desktop Computing, Device Drivers, Network Troubleshooting, Networking Basics, Network Connections, Tablet Computers, Computer Equipment, Operational Systems, Hardware Asset Management - **Published:** September 4, 2026 - **Apply:** https://www.careercircle.com/jobs/all/all/usa/oh/youngstown/430fbed9-c0d1-4d97-9a03-2b5d4d6f43b8 ## About the Role Leadership Enthusiasm Warehousing Communication Mobile Devices Problem Solving Customer Service Asset Management, * Strong customer service and communication skills. * Basic understanding of computer hardware, software, and operating systems. * Ability to troubleshoot common end-user technology issues. * Strong problem-solving and organizational skills. * Ability to work independently and in a team environment. * Willingness to learn new technologies and support processes. * Ability to work in both office and production environments., * Prior Help Desk, Service Desk, Technical Support, or IT Support experience. * Experience imaging and deploying computers. * Familiarity with hardware inventory and asset management processes. * Exposure to manufacturing, warehouse, or production-support environments. * Understanding of basic networking concepts and troubleshooting techniques., The ideal candidate is an enthusiastic, customer-focused IT professional who enjoys troubleshooting technology issues and supporting end users in a fast-paced environment. They are dependable, eager to learn, and comfortable providing both office and production-floor technical support., Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. ## Description Technical Support Help Desk Support Computer Hardware Business Valuation Docking (Computers) Willingness To Learn Audiovisual Equipment Full Stack Development Artificial Intelligence Network Troubleshooting Business Transformation Remote Technical Support Conference Room Technology Technology Lifecycle Management Troubleshooting (Problem Solving), We are seeking an IT Support Technician to provide hands-on and remote technical support for end users. This role serves as the primary point of contact for IT-related issues, supporting workstations, mobile devices, production-floor technology, and business systems while delivering excellent customer service., * Respond to and resolve IT support requests received via phone, email, ticketing systems, and in-person interactions. * Serve as the first point of contact for end-user technical support. * Troubleshoot and repair hardware issues involving: + Desktops and laptops + Tablets and mobile devices + Monitors and docking stations + Printers and scanners + Telephony equipment + Barcode scanners and handheld devices * Image, configure, deploy, and refresh end-user computing devices according to established standards. * Set up technology equipment for new hires and support equipment replacement projects. * Receive, track, asset-tag, inventory, and stage hardware for deployment. * Process dated equipment and support technology lifecycle management activities. * Install approved software applications, updates, and device drivers. * Perform basic network connectivity troubleshooting, including: + Cable and port verification + Wireless connectivity support + Connectivity testing + Escalation of advanced networking issues * Support production-floor and warehouse technology, including shared-use devices and operational systems. * Troubleshoot conference room technology, audiovisual equipment, digital displays, and workplace collaboration tools. * Maintain accurate documentation of support activities and asset records., * Technical Support * Customer Service * Hardware Troubleshooting * Software Installation * Device Deployment * Imaging & Configuration * Asset Management * Inventory Control * Mobile Device Support * Printer & Peripheral Support * Network Connectivity Troubleshooting * Production Technology Support * Documentation & Ticket Management ## Related Videos - [Football for Good: Hackathon Finals - Live Pitches & Awards](https://www.wearedevelopers.com/videos/100330-football-for-good-hackathon-finals-live-pitches-awards) - [APIs and Architecture for scaling omnichannel payments](https://www.wearedevelopers.com/videos/90-apis-and-architecture-for-scaling-omnichannel-payments) - [Coffee with Developers - Stephen Jones - NVIDIA](https://www.wearedevelopers.com/videos/1303-coffee-with-developers-stephen-jones-nvidia) - [My journey into DevOps world - How it all started!](https://www.wearedevelopers.com/videos/545-my-journey-into-devops-world-how-it-all-started) - [A Brief History of Data Storage](https://www.wearedevelopers.com/videos/974-a-brief-history-of-data-storage) - [Strong decisions - decisive distinctions between digital and analog aspects](https://www.wearedevelopers.com/videos/1687-strong-decisions-decisive-distinctions-between-digital-and-analog-aspects) ## Related Articles - [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk) - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology) - [IT Salaries in Austria](https://www.wearedevelopers.com/magazine/286-it-salaries-in-austria) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [10 Highest Paying Jobs in Austria](https://www.wearedevelopers.com/magazine/268-10-highest-paying-jobs-in-austria) - [How should you format your IT resume?](https://www.wearedevelopers.com/magazine/68-how-should-you-format-your-it-resume)