> Markdown version of [/jobs/ext/2715101-program-manager-workplace-technology](https://www.wearedevelopers.com/jobs/ext/2715101-program-manager-workplace-technology). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Program Manager, Workplace Technology - **Company:** Rippling People Center Inc. - **Location:** San Francisco, CA, United States - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Microsoft Access, Software as a Service, Identity and Access Management, Systems Integration, Information Technology, Slack, Gsuite, Hardware Infrastructure - **Published:** September 4, 2026 - **Apply:** https://startup.jobs/program-manager-workplace-technology-current-16-8303239 ## About the Role * 5-7 years of experience in Workplace IT, AV operations, or Corporate IT infrastructure * Proven experience managing vendors, budgets, and cross-functional tech projects * Familiarity with Zoom, Access Control Systems, Google Workspace, and Slack * Strong understanding of SaaS ecosystem integrations and automation frameworks * Experience working in a high-growth, tech-focused, multi-site environment * Exceptional communication and stakeholder management skills ## Description Our Program Manager, Workplace Technology will lead onsite technology operations across Rippling's NAMER offices, ensuring reliable systems that power our hybrid workplace and in-office events. In addition, this role ensures standards for Global AV, network, and hardware infrastructure, manages vendor partnerships and budgets, and supports IT/AV readiness for new office builds around the world., * Ensure AV systems, cameras, and digital signage are fully functional and up to date * Oversee Wi-Fi network maintenance, site surveys, and upgrades * Partner with the Devices Product team to maintain peripheral inventory in Devices store and proactively manage device updates to prevent mass network outages * Manage AV hardware such as Sonos systems and printers * Provide IT/AV onsite support for live events in SF Program Strategy & Standards * Define and maintain global standards for AV systems and network across all Rippling offices * Build scalable processes and playbooks for IT/AV operations, opening new sites, and incident response * Drive strategic initiatives that improve reliability and raise the bar on the in-office technology experience * Identify gaps in current infrastructure and tooling and own the roadmap to close them Procurement, Vendor & Project Oversight * Lead RFPs and contract negotiations for Global AV/IT vendors and hardware * Manage ROM budgets, procurement approvals, and cost optimization * Manage IT and AV vendor relationships, negotiate service agreements, and maintain adherence to SLAs * Conduct site surveys and Provide IT/AV scope during design and construction * Oversee vendor project timelines, installations, and commissioning prior to FDOB * Partner with Real Estate on new office openings, expansions, and relocations Systems, Access, and SaaS Support * Manage Zoom Room configurations * Collaborate with the Physical Security team on Brivo integration and access control systems * Maintain inventory and AV licenses, renewals, and compliance Collaboration & Communication * Partner with Workplace team to ensure seamless tech-enabled daily operations and events * Work closely with Physical Security on camera systems, access management, and incident escalations * Communicate planned outages, updates, and service changes to relevant office channels * Serve as the primary escalation point for NAMER IT/AV issues ## Related Videos - [Beyond the 9–5: Designing Work Around Humans](https://www.wearedevelopers.com/videos/1321-beyond-the-9-5-designing-work-around-humans) - [Blazing Accessibility Basics](https://www.wearedevelopers.com/videos/568-blazing-accessibility-basics) - [Stack Overflow: Community and AI](https://www.wearedevelopers.com/videos/600-stack-overflow-community-and-ai) - [Developers don't need onboarding, do they? The balance between corporate culture and day-to-day project work.](https://www.wearedevelopers.com/videos/1063-developers-don-t-need-onboarding-do-they-the-balance-between-corporate-culture-and-day-to-day-project-work) - [WeAreDevelopers LIVE - Gaps in CSS, EU Accessibility Act and more!](https://www.wearedevelopers.com/videos/1314-wearedevelopers-live-gaps-in-css-eu-accessibility-act-and-more) - [Leading Through Stagility: Human Capital Trends That Redefine Work](https://www.wearedevelopers.com/videos/1717-leading-through-stagility-human-capital-trends-that-redefine-work) ## Related Articles - [Dev Digest 121 - AI goes offline](https://www.wearedevelopers.com/magazine/456-dev-digest-121-ai-goes-offline) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Dev Digest 120 - Apple and peers](https://www.wearedevelopers.com/magazine/455-dev-digest-120-apple-and-peers) - [The Best X (Twitter) Accounts for Developers](https://www.wearedevelopers.com/magazine/294-the-best-x-twitter-accounts-for-developers) - [Mastering Remote Work: Tips for Developers](https://www.wearedevelopers.com/magazine/558-mastering-remote-work-tips-for-developers) - [Navigating the AI Shift](https://www.wearedevelopers.com/magazine/629-navigating-the-ai-shift)