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# Help Desk Admin

- **Company:** Westlake Services, LLC
- **Location:** Los Angeles, CA, United States
- **Salary:** $40,040.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft Office
- **Published:** May 30, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=8cc8fabf2281dfac

## About the Role

Do you have experience in Task prioritization?, Do you have a High school diploma or GED?, * Strong organizational skills with excellent attention to detail

 * Effective verbal and written communication skills
 * Proficiency in Microsoft Office Suite, including Excel, Word, and Outlook
 * Ability to manage multiple priorities and meet deadlines in a fast-paced environment
 * Strong interpersonal skills with the ability to work cross-functionally with multiple departments
 * Problem-solving mindset with sound judgment and critical thinking abilities
 * Ability to maintain professionalism and confidentiality.

Physical Requirements

 * Ability to occasionally lift between 25-50 pounds

Education and/or Experience

 * High School diploma required
 * Bachelor's degree preferred

## Description

The Help Desk Admin is responsible for supporting day-to-day business and Help Desk operations in a fast-paced environment. This role plays a key part in keeping daily operations organized and running efficiently by handling administrative tasks, coordinating mail and facility-related needs, tracking incoming and outgoing shipments, supporting equipment return processes, and assisting with Help Desk operational duties and employee support.

This position also serves as a central support resource for operations, employees, vendors, and Help Desk teams by helping maintain an efficient, professional, and service-oriented workplace while ensuring confidentiality, accuracy, and strong attention to detail., * Manage the sorting and distribution of inbound Help Desk, Operations, and package deliveries (FedEx, UPS, USPS, Amazon), while overseeing outgoing shipments including packaging, label creation, carrier drop-offs, and tracking returned equipment.

 * Maintain inventory of shipping and office supplies and coordinate replenishment as needed
 * Provide reception desk coverage during breaks, absences, and staffing gaps
 * Maintain confidentiality of sensitive company records and information
 * Support operations by ordering and distributing supplies across multiple departments
 * Assist with mail distribution for more than 80 departments and over 1,200 employees
 * Process equipment return box requests, including shipment coordination, tracking, and follow-up
 * Support departmental projects, audits, and additional Help Desk-Operations tasks as assigned
 * Mail stamping for all departments.
 * Sending dealer compliance mail out and contracts to Tennessee.
 * Parking pass distribution for all the departments
 * Perform other duties as assigned


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