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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Sr Lead Site Reliability Engineer - **Company:** Lumen Inc - **Location:** Vancouver, WA, United States (Remote available) - **Experience:** Expert - **Salary:** $132,232.0 - $176,310.0 - **Contract:** Permanent contract - **Skills:** Artificial Intelligence, Amazon Web Services, Amazon Cloudfront, Amazon Elastic Compute Cloud, Amazon S3, Application Layers, Application Lifecycle Management, Bash Shell, Cloud Computing, Code Generation, Databases, Noise Reduction, Software Design Patterns, DevOps, Fault Tolerance, Github, Monitoring of Systems, Python (Programming Language), Performance Tuning, Reliability Engineering, Software Engineering, Datadog, Data Logging, Scripting, Spring-boot, Containerization, Gitlab-ci, Kubernetes, Infrastructure Automation Frameworks, Low Latency, Cloudwatch, Terraform, Docker, Jenkins, Microservices - **Published:** September 4, 2026 - **Apply:** https://www.wayup.com/i-Information-Technology-and-Services-j-Sr-Lead-Site-Reliability-Engineer-Lumen-325507764400226/ ## About the Role + 10+ years overall professional experience in SRE, DevOps, or infrastructure engineering roles. + Experience with Terraform, or similar IaC tools to manage Cloud resources. + Proficiency in scripting languages (Python, Bash, etc.) and automation frameworks. + Experience with CI/CD pipelines and tools like GitHub Actions, Jenkins or GitLab CI. + Solid understanding of monitoring and logging tools (e.g., CloudWatch, ELK, Datadog). + Familiarity with containerization and orchestration (Docker, Kubernetes). + Excellent AI and problem-solving skills, and a proactive mindset. Preferred Qualifications: + Experience in AWS services (EC2, CloudFront, EKS, RDS, S3, etc.). + Certifications in AWS or related technologies are a plus. + Experience of application development using Java Microservices and Spring Boot framework + Experience with Agile/SCRUM Methodologies and development practices ## Description We are seeking a highly skilled and proactive Senior Lead Site Reliability Engineer (SRE) to join our team, focusing on production support and performance optimization across our portal ecosystem. This role is critical to ensuring the reliability, scalability, and efficiency of our systems, with a strong emphasis on AWS infrastructure, observability, automation and AI-assisted engineering practices. The Senior Lead SRE requires an AI-native mindset, understands the software development lifecycle (from coding to support) and applies modern AI tools to enhance productivity, quality, and operational excellence. This role will shape how Lumen combines the latest technologies, including AI-driven automation, to modernize software delivery and application lifecycle management. This role will collaborate with key stakeholders across the engineering organization - including product owners, developers, and testers - to design, optimize, and automate business and technical processes, while effectively navigating multiple teams within a large and complex organization. Location This role is designated as a fully remote position within the United States. The Main Responsibilities Production Support & Incident Management + Help define and improve the processes and best practices for incident management within the customer facing applications. + Implement AI systems and automations to assist during ongoing outages and triage potential ones. You will work with the development teams to ensure that they have all the data normally needed during an outage at their fingertips including preliminary analysis by AI. + Design and implement improved SRE processes to handle incidents. From proactive analysis, faster response, automatic remediation, AI guided analysis, partially automatic root cause analysis. Performance Optimization + Monitor system performance and proactively identify bottlenecks or degradation using AI-driven observability and anomaly detection tools. + Implement tuning strategies across application layers, databases, and infrastructure. + Drive initiatives to improve latency, throughput, and resource utilization. Monitoring & Observability + Deploy improved alerting for Lumen Connect in depth, focusing on outside in but including early indicators for fulfilment and other areas. Combining traditional monitoring with AI-based anomaly detection and noise reduction. + Proactively monitor the errors and performance on Lumen Connect. Implement rules to detect deviations, implement improvements together with the teams. + Design and maintain dashboards, alerts, and metrics using tools like Datadog, AppInsights, CloudWatch, or similar. Automation & Infrastructure as Code + Develop and maintain automation scripts and tools for deployment, scaling, and recovery, leveraging AI-assisted code generation and validation tools + Use Terraform, or similar IaC tools to manage AWS resources. Reliability Engineering + Perform an in-depth analysis of the overall system and its dependencies, implementing techniques to increase the global availability, reduce the reliance on unstable dependencies and guide ecosystem improvements. + Champion SRE principles such as SLIs, SLOs, and error budgets. + Advocate for resilient architecture and fault-tolerant design patterns, incorporating AI-assisted design reviews and architecture evaluation. + Help define and improve better SRE processes and lead significant improvements in reliability for the Lumen Connect platform. Collaboration & Communication + Work closely with software engineers, DevOps, and product teams to align reliability goals. + Document processes, runbooks, and best practices for knowledge sharing. + Provide mentorship and guidance on reliability and operational excellence. What We Look For in a Candidate, Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Equal Employment Opportunities We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Privacy Notice Lumen is committed to protecting the privacy and security of personal information collected during the recruitment and hiring process. Our Applicant Privacy Notice explains how we collect, use, disclose, and protect applicant information, as well as how individuals may request access to or deletion of their personal data. To review Lumen's Global Employment Applicant and Talent Community Privacy Notice, please visit: https://jobs.lumen.com/global/en/privacy-notice Disclaimer The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name. ## Related Videos - [Docker Compose: Rediscovered](https://www.wearedevelopers.com/videos/1978-docker-compose-rediscovered) - [From DevOps to Scaled DevOps: How We’re Rebuilding Continuous Delivery as a Platform](https://www.wearedevelopers.com/videos/100018-from-devops-to-scaled-devops-how-we-re-rebuilding-continuous-delivery-as-a-platform) - [Innovating Developer Tools with AI: Insights from GitHub Next](https://www.wearedevelopers.com/videos/1268-innovating-developer-tools-with-ai-insights-from-github-next) - [SRE Methods In an Agency Environment](https://www.wearedevelopers.com/videos/348-sre-methods-in-an-agency-environment) - [Docker build without Docker](https://www.wearedevelopers.com/videos/100114-docker-build-without-docker) - [Leading with Reliability: Applying SRE Principles to Build Stronger Engineering Organizations](https://www.wearedevelopers.com/videos/100185-leading-with-reliability-applying-sre-principles-to-build-stronger-engineering-organizations) ## Related Articles - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [What’s the Difference between a Junior, Mid, and Senior Developer?](https://www.wearedevelopers.com/magazine/238-what-s-the-difference-between-a-junior-mid-and-senior-developer) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [Dev Digest 121 - AI goes offline](https://www.wearedevelopers.com/magazine/456-dev-digest-121-ai-goes-offline)