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# IT Deployment Technician

- **Company:** MEDASOURCE CO
- **Location:** Columbus, OH, United States
- **Experience:** Experienced
- **Salary:** $47,840.0 - $54,080.0
- **Contract:** Temporary contract
- **Skills:** Microsoft Windows, Application Testing, Ethernet, Network Protocols, TCP/IP, Information Technology, Epic ECSA
- **Published:** May 30, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=32f980d242c9ea03

## About the Role

Do you have experience in Windows?, * 4+ years of IT desktop support or field technician experience

 * Outstanding customer service skills in a fast-paced healthcare environment
 * Experience with PC setup, relocation, refreshes, and all facets of desktop deployment
 * Knowledge of Windows operating systems and standard networking protocols (including TCP/IP and Ethernet)
 * Reliable transportation and ability to travel to multiple healthcare facilities (mileage expenses reimbursed)
 * Flexibility to work overtime and weekend hours as needed
 * Prior Epic/EMR or healthcare experience preferred

## Description

* Our client is seeking a TDR Field Technician for an 12-week contract based in Columbus, OH. As a TDR Field Technician, you will work on-site as part of a field support team to upgrade IT infrastructure in preparation for an Epic system Go-Live. You will play a key role in PC and printer refreshes, environment device mapping, running Epic application test scripts, and providing hands-on support to clinical, business, and IT staff.
 * This position requires strong technical skills, outstanding customer service, and the ability to travel to multiple healthcare facilities.
 * You will report to Medasource Team Lead and client leadership throughout the project. Flexibility to work overtime and weekends is necessary, with a standard schedule of Monday to Friday, 8 am to 5 pm, totaling 45 hours per week.
 * Reliable transportation is required, and mileage expenses will be reimbursed.

WHAT YOU'LL DO

 * Provide excellent on-site customer service and IT support to end-users in fast-paced healthcare environments
 * Perform PC and printer refreshes, including setup, relocation, and deployment of new IT equipment
 * Conduct environment device mapping and run Epic application test scripts to ensure correct application installation
 * Troubleshoot and resolve ad-hoc IT support issues for clinical, business, and IT staff
 * Work closely with project management, Epic application teams, and client leadership to understand and fulfill field service support needs
 * Maintain flexibility to work overtime and weekend hours as required by project demands


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