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# IT - Network Technician - Consultant

- **Company:** Intersources Inc.
- **Location:** Columbia, SC, United States (Remote available)
- **Salary:** $25,000.0
- **Contract:** Temporary contract
- **Skills:** Microsoft Windows, Active Directory, VoIP, Software Documentation, Information Systems, Databases, System Configuration, Issue Tracking Systems, Network Troubleshooting, Windows Servers, Network Connections, Virtual Environment, Computer Equipment, Information Technology, Cybercrime, Windows Security
- **Published:** September 4, 2026
- **Apply:** https://www2.jobdiva.com/portal/?a=62jdnw10t7d77ytz0lbaey9qxonk3b05a9tqw96rb7z6hlfo7xj79l9g6mp6aj2o&compid=0/jobs/30906382#/jobs/30906382

## About the Role

* Experienced in enterprise desktop support and customer service.
 * Skilled in desktop administration for windows 7 and windows 10.
 * Demonstrative abilities to troubleshoot desktop, printer, network and mdm iphone issues.
 * Excellent customer service and communication skills via phone, email, and in-person, working with a wide range of situations and personalities
 * Must be able to efficiently perform remote and onsite technical work. could be supporting people at different sites.
 * Must be able to update user and system information in active directory and sccm.
 * It network, virtual environments, database, and storage
 * Windows 10 or 11 enterprise
 * Gpo (windows group policy object) administration
 * Windows security - group policy
 * Voip
 * Windows server 2019
 * M365

Preferred skills (rank in order of importance):

 * Strong personal, ethical, and moral standards
 * Good understanding of desktop support concepts for the enterprise as it relates to troubleshooting network endpoints.
 * Good interpersonal skills
 * Proactive and self-motivated
 * Self-starter with the ability to prioritize workload and manage time.
 * Willingness to learn new things and take ownership.

Required education:
Bachelor's degree or master's degree in computer science, or information systems/technology management or equivalent work experience.

## Description

* Works under limited supervision in the administration, planning, installation, configuration, maintenance, and support of computer hardware, software, printers, and network connectivity.
 * Updates tickets in the ticketing system on all it-related issues and assists helpdesk personnel with lower tier support when requested.
 * Monitors cyber threats, attacks, and vulnerabilities such as viruses, ransomware, worms, trojans, keyloggers, adware, bots, rats, and logic bombs.
 * Participates in network troubleshooting for connection-based issues between endpoint devices and distribution switches.
 * Processes inventory and maintenance requests for computer systems and printers on the network.
 * Conducts and aids in inventory of computer equipment across all agency regions of sc.
 * Assists in preparing new systems and devices for employees.
 * Updates active directory information for users and conducts password resets and system configuration updates using sccm.

Additional required deliverables include:
A. Documentation

 * Technical
 * User documentation
B. Knowledge transfer

 * Technical training
 * User training
 * Official knowledge transfer sessions (screen sharing; recorded)
C. weekly status reports to hiring manager

 * Accomplished
 * Planned


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