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# UAM Engineering Services Analyst

- **Company:** The Davey Tree Expert Company
- **Location:** Pittsburgh, PA, United States (Remote available)
- **Experience:** Experienced
- **Salary:** $49,920.0 - $52,000.0
- **Contract:** Permanent contract
- **Skills:** Software Applications, Spreadsheets, Data Presentation, Document Management Systems, Microsoft Office, System Software, Electronic Filing System, Gsuite
- **Published:** September 4, 2026
- **Apply:** https://www.techcareers.com/job.asp?id=3377271529&tx=KK4343FFL&pt=1&aff=0B19D771-A501-4A5E-8338-2A822B784D54&utm_source=Job%20Feed&utm_medium=textkernel&utm_campaign=DE&utm_term=0B19D771-A501-4A5E-8338-2A822B784D54

## About the Role

? Required: High-school diploma with a minimum of 3 years in an office support role or similar position with a strong background in customer service, invoicing, and managing high-volume data.

? Required: Obtain and maintain professional certificates and licenses commensurate with project requirements.

? Required: Demonstrate proficiency in Microsoft Office applications, Google Workspace, data entry, and utility data tracking software applications, such as SPANS, NJUNS, and GIS platforms. Must be able to learn new client-required system software.

? Required: Prior electric utility or telecommunications industry knowledge.

? Required: Strong communication skills including written and verbal. Read and comprehend instructions, correspondence, and memos. Draft intelligible, professional, and accurate correspondence. Effectively and clearly communicate and present information in one-on-one and group situations to customers, clients, and other employees.

? Required: Apply understanding to carry out detailed instructions. Identify, address, and resolve problems involving multiple variables and varied situations.

? Required: Perform moderately complex arithmetic computations.

? Preferred: Bachelor's degree in business or related field from an accredited college or university.

? Preferred: 3-5 years of experience in an office support role or similar position with a strong background in customer service and managing high-volume data.

## Description

The UAM Engineering Services Analyst is responsible for engaging with clients by presenting data on project costs, timelines, progress, and resolving any project data discrepancies. This is an intermediate-level position, and individuals are expected to understand and apply information and skills with minimal support. Work assignments involve applying procedures to solve mid-level or complex challenges. This role provides our utility clients with the services and solutions needed to manage their assets efficiently and effectively by performing the duties described. This, ? Lead client meetings, present data on costs and timelines, provide insights, and update clients on project progress.*

? Prepare for client meetings by developing meeting agendas, outlining key discussion points, and organizing relevant data to facilitate productive and goal-oriented conversations.*

? Conduct thorough investigations to resolve client issues; answer questions regarding billing and timeline data, identify trends, and deliver recommendations.*

? Assist in vendor relationship management.*

? Prepare, review, and process invoices and billing statements for engineering services.*

? Develop cost estimates for engineering projects by gathering data, analyzing project requirements, and coordinating with leadership.*

? Manage joint-use applications, client proposals, and data within client-specific software, including Google Suite, SPANS, NJUNS, and GIS platforms.*

? Manage project cost and timeline data across various spreadsheets and platforms.*

? Effectively communicate between team members and clients through both written and verbal channels.*

? Follow project workflow procedures to ensure efficiency.*

? Manage files and records using electronic filing systems.*

? Maintain confidentiality practices in accordance with company and client policy.*

? Ensure the proper care and maintenance of any vehicle and equipment assigned including regular inspections, maintenance checks, and prompt reporting of any issues to the appropriate supervisor or maintenance personnel.

? Understand and execute proper use of document management systems, proper filing, and document import/export.

? React safely and appropriately in emergency situations.

? Report and respond timely and accurately to the supervisor.*

? Participate in employee and professional training events as assigned.

? Travel (5%) for on-site job duty training, projects, or meetings.

? Perform other related duties as assigned.

? Follow all company policies, procedures, and work rules.


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