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# Mainframe Operator

- **Company:** Compu-Vision - IT
- **Location:** Detroit, MI, United States
- **Experience:** Experienced
- **Contract:** Temporary to permanent
- **Skills:** Job Control Language (JCL), IBM Mainframe, Mainframes, Paessler Router Traffic Grapher, System Availability
- **Published:** September 4, 2026
- **Apply:** https://www.careerjet.com/jobad/usc27c26ab7d58c54510f880217fcf3bab

## About the Role

Intermediate
Technical Environment / Required Experience

 * Minimum 5 years of experience with Microsoft Teams
 * In-depth knowledge of:

 * Microsoft Teams
 * What's Up Gold
 * Pingdom
 * PRTG
 * IBM Mainframe
 * Experience with mainframe monitoring and operational support
 * Experience with incident management and escalation processes

## Description

Functions as a Level 1 Incident Manager for critical incidents/events relating to various IT technologies. Quickly create, escalate, triage, and track customer technology-related incidents.
Excellent communication skills are necessary to collaborate with IT staff, customers, and vendors., * Monitor graphical systems tracking the availability and status of infrastructure connectivity, assets, and services.

 * Monitor mainframe control consoles and periodically check system performance.
 * Assist with the review and validation of Mainframe Job Control Language (JCL).
 * Create, escalate, triage, and track technology-related incidents.
 * Perform deliveries and other assigned operational tasks.
 * Collaborate with IT staff, customers, and vendors during critical incidents.
 * Maintain awareness of system availability and infrastructure status.
 * Must be able to lift up to 50 pounds.
 * Work schedules may include holidays, days, afternoons, and/or midnight shifts.


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