> Markdown version of [/jobs/ext/2718363-data-center-operations-professional](https://www.wearedevelopers.com/jobs/ext/2718363-data-center-operations-professional). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Data Center Operations professional

- **Company:** Together Ai
- **Location:** San Francisco, CA, United States
- **Salary:** $150,000.0 - $200,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Excel, Artificial Intelligence, JIRA, Data Centers, Issue Tracking Systems, Networking Hardware, Inventory Management Software, AI Infrastructure, Comptia Server+, Information Technology, Servicenow
- **Published:** September 4, 2026
- **Apply:** https://startup.jobs/data-center-operations-coordinator-together-ai-8054136

## About the Role

* Experience working in data center operations, IT infrastructure, or hardware support
 * Strong understanding of server, storage, and networking hardware
 * Experience with ticketing systems such as ServiceNow, Jira, or Remedy
 * Ability to manage multiple priorities across several sites simultaneously
 * Excellent communication and organizational skills
 * Familiarity with SLA management and incident escalation processes
 * Proficiency with Excel, reporting dashboards, and inventory tracking tools, * Experience supporting enterprise or hyperscale data centers
 * Knowledge of remote hands operations and vendor management
 * Understanding of ITIL processes and change management
 * CompTIA Server+, Network+, or similar certifications

## Description

We're looking for a detail-oriented Data Center Operations professional to manage and track all break/fix activities across multiple data center locations. This role acts as the central point of coordination for hardware incidents, vendor dispatches, ticket management, asset tracking, and operational reporting to ensure maximum uptime and fast issue resolution., * Track and manage all break/fix incidents across multiple data centers

 * Monitor ticket queues and ensure SLA compliance for incident response and resolution
 * Coordinate with on-site technicians, remote hands teams, vendors, and engineering groups
 * Maintain accurate records of failed hardware, replacements, RMAs, and repair status
 * Escalate critical outages and recurring infrastructure issues to leadership and engineering teams
 * Schedule and oversee maintenance windows and emergency repair activities
 * Provide daily/weekly operational status reports and incident summaries
 * Ensure all work follows data center operational procedures and change management policies
 * Identify trends in hardware failures and recommend process improvements


## Related Videos

- [Applying Agile Principles to Incident Management ](https://www.wearedevelopers.com/videos/101-applying-agile-principles-to-incident-management)
- [Shipping Faster with Less: Render on Cloud Hosting, AI Workloads, and the Future of DevOps](https://www.wearedevelopers.com/videos/1894-shipping-faster-with-less-render-on-cloud-hosting-ai-workloads-and-the-future-of-devops)
- [Improving quality with Agentic AI with Rovo Dev and Xray](https://www.wearedevelopers.com/videos/2005-improving-quality-with-agentic-ai-with-rovo-dev-and-xray)
- [The Sustainability Race: AI's Promises, Pitfalls and Potential](https://www.wearedevelopers.com/videos/100155-the-sustainability-race-ai-s-promises-pitfalls-and-potential)
- [AI in Production: applied AI & enterprise use cases](https://www.wearedevelopers.com/videos/100130-ai-in-production-applied-ai-enterprise-use-cases)
- [Collaboration Quantified: Lessons from Open Source Developer Networks](https://www.wearedevelopers.com/videos/1422-collaboration-quantified-lessons-from-open-source-developer-networks)

## Related Articles

- [Best US AI Conferences for CTOs in 2026: Build vs. Buy, Vendor Evaluation, and Peer Intelligence](https://www.wearedevelopers.com/magazine/736-best-us-ai-conferences-for-ctos-in-2026-build-vs-buy-vendor-evaluation-and-peer-intelligence)
- [Stephan Gillich - Bringing AI Everywhere](https://www.wearedevelopers.com/magazine/489-stephan-gillich-bringing-ai-everywhere)
- [Navigating the AI Shift](https://www.wearedevelopers.com/magazine/629-navigating-the-ai-shift)
- [What Industries Outside of AI Are Hiring The Most AI Experts?](https://www.wearedevelopers.com/magazine/98-what-industries-outside-of-ai-are-hiring-the-most-ai-experts)
- [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again)
- [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers)