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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Implementation Manager - **Company:** KnowBe4, Inc. - **Location:** Clearwater, United States - **Experience:** Experienced - **Contract:** Permanent contract - **Skills:** Microsoft Word, Microsoft Excel, Microsoft Outlook, Software as a Service, Netsuite, Microsoft PowerPoint, Information Technology - **Published:** September 4, 2026 - **Apply:** https://startup.jobs/implementation-manager-knowbe4-679653 ## About the Role The ideal candidate will be a proven multitasker with strong analytical and communication skills and will have experience in executing financial system projects., * BS/BA in Computer Science, Management Information Systems, or Accounting is Preferred * 5+ years of experience implementing ERP applications * 3+ years of experience in business analyst or process automation position * 7+ years' experience with NetSuite is required * SaaS company experience preferred * Excellent written and oral communication skills. * Strong conceptual, analytic and problem-solving skills. * Strong project and time management skills. * Ability to work under pressure, meet deadlines, and work on multiple projects simultaneously. * Must be a team player and be able to effectively interact with staff at all levels of the company. * Proficiency in Microsoft Word, Outlook, Excel, PowerPoint. * Excellent time management and organization skills Note: A personality test, background check and drug test may be part of your hiring procedure. ## Description This position will manage future implementations and system enhancements by collaborating with various business areas and system owners., * Define requirements and monitor those through to implementation. * Collaborate with vendors to implement enhancements. * Develop and maintain implementation and enhancement project plans. * Manage projects with specific focus on deliverables, tasks and due dates. * Develop and draft specific Standard Operating Procedures (SOPs) and User Manuals of a program. * Report weekly to management when tasks are at risk until a critical path is determined. * Perform independently with minimal supervision and work with others developing relationships. * Maintain strict adherence to internal policies and internal controls within the company. * Adapt quickly and develop successful professional relations with key stakeholders. * Establish project plans for creating, enhancing and deploying new products, services, features and functions. * Convey timelines, deliverables, risks, delays and impacts to project team members and lead teams as required. * Enforce successful implementations across multiple functions in the company. * Communicate to management of status of all ongoing projects. * Anticipate delays and communicate alternative solutions/plans. * Collaborate with all cross-functional team members/system owners to accomplish required tasks and provide project updates. * Other duties, as assigned. ## Related Videos - [Recruitment Reinvented: Bold strategies and the $10K signing incentive](https://www.wearedevelopers.com/videos/1068-recruitment-reinvented-bold-strategies-and-the-10k-signing-incentive) - [In-depth .NET Azure Functions: Isolated mode, performance and durable AI agents](https://www.wearedevelopers.com/videos/100207-in-depth-net-azure-functions-isolated-mode-performance-and-durable-ai-agents) - [Developing the Rich Text Editor for DeepL.com](https://www.wearedevelopers.com/videos/1172-developing-the-rich-text-editor-for-deepl-com) - [Building Talent Acquisitions Teams](https://www.wearedevelopers.com/videos/1496-building-talent-acquisitions-teams) - [From Syntax to Singularity: AI’s Impact on Developer Roles](https://www.wearedevelopers.com/videos/900-from-syntax-to-singularity-ai-s-impact-on-developer-roles) - [What if your HR software adapted to you, not the other way around?](https://www.wearedevelopers.com/videos/100259-what-if-your-hr-software-adapted-to-you-not-the-other-way-around) ## Related Articles - [From developer to manager – what does it take to become an engineering manager?](https://www.wearedevelopers.com/magazine/42-from-developer-to-manager-what-does-it-take-to-become-an-engineering-manager) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [Should Tech Managers Be Developers First? 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