> Markdown version of [/jobs/ext/2719273-cash-applications-manager](https://www.wearedevelopers.com/jobs/ext/2719273-cash-applications-manager). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Cash Applications Manager - **Company:** Encore Fire Protection - **Location:** Pawtucket, RI, United States - **Experience:** Experienced - **Salary:** $46,000.0 - $70,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Excel, Artificial Intelligence, Microsoft Office, Performance Monitor - **Published:** September 4, 2026 - **Apply:** https://www.careerjet.com/job/us0689d39962f1165d89249b1130cd8dd9/eaa ## About the Role * 5+ years of experience in cash applications, order-to-cash, or accounts receivable, with at least 2+ years in a management role overseeing a team. * Demonstrated track record of driving measurable improvements in unapplied cash, posting accuracy, or straight-through processing rates in a high-volume environment. * Experience leading cash application operations in a decentralized, multi-location, or field services business is strongly preferred. * Proficiency with cash application and collections management platforms (Esker experience a plus) and Microsoft Office Suite, particularly Excel. * Strong analytical skills with the ability to interpret bank and remittance data, identify trends, and translate data into action plans. * Excellent leadership, communication, and interpersonal skills with the ability to motivate and manage a team through change. * Ability to manage competing priorities in a fast-paced environment and maintain focus on high-impact activities., * Bachelor's degree in accounting, finance, business, or a related field preferred; equivalent experience considered. * Experience with lockbox banking relationships, remittance automation, or AI/OCR-based cash matching tools. * Experience in a PE-backed, metric-driven environment (acquisition/integration exposure, EBITDA focus, working capital optimization, etc.) or a multi-site, decentralized operation. ## Description Our goal is to deliver superior experience to those who trust us to safeguard what matters most. We are passionate about continuous growth, innovation, and maintaining a culture that thrives on success and commitment to safety. Our mission? To be the best fire protection company the industry has ever seen. The Opportunity: The Manager, Cash Applications, is responsible for leading Encore's cash application function during a period of significant organizational growth and transformation. This role directly oversees a team of Cash Application Specialists and is accountable for the timely, accurate posting of customer payments across a high-volume, decentralized customer base, while driving down unapplied and unidentified cash. This is a high-visibility role with a direct impact on the accuracy of Encore's AR ledger and downstream collections effectiveness. The ideal candidate is an experienced cash applications or order-to-cash leader with a track record of building teams, tightening controls, and implementing the operational discipline needed to keep cash posting current and accurate. Key Responsibilities: Team Leadership & Development * Directly manage a team of Cash Application Specialists, providing coaching, accountability, and day-to-day direction. * Set clear performance expectations, monitor individual and team output, and conduct regular one-on-ones and performance reviews. * Drive a culture of accuracy, urgency, and continuous improvement across the cash applications team. * Support onboarding and development of new and temporary cash application staff as volume scales. * Identify high-potential team members and create development opportunities to build long-term bench strength. Cash Application Performance & Execution * Own cash application outcomes across all payment channels, including lockbox, ACH, wire, credit card, and check remittances. * Ensure daily cash is applied within established SLAs, prioritizing high-dollar and high-volume remittances. * Monitor and drive down unapplied and unidentified cash balances, partnering with collections and billing to resolve root causes. * Oversee research and resolution of short pays, deductions, overpayments, and misapplied cash. * Track and report on weekly and monthly cash application KPIs to the Director of Accounts Receivable and senior leadership. Process & Technology * Partner with Treasury and Banking on lockbox setup, remittance file formats, and payment portal enhancements. * Identify gaps in cash application procedures and exception-handling workflows; implement improvements in partnership with AR leadership. * Support continuous improvement initiatives targeting straight-through processing rates and reduction of manual touches. * Partner with the Manager, AR Operations and Collections Manager to ensure cash posting aligns with billing accuracy and collections activity. Controls & Reconciliation * Ensure daily cash application reconciles to bank deposits and the general ledger, escalating and resolving discrepancies timely. * Maintain strong internal controls over cash handling, unapplied cash aging, and refund/credit processing. * Support month-end close activities related to cash application, unapplied cash, and customer credit balances. * Partner with internal and external audit on cash application testing and documentation requests. Reporting & Cross-Functional Collaboration * Prepare and present cash application performance reporting to AR leadership, including unapplied cash aging and trend analysis. * Collaborate with branch operations, billing, and collections to resolve root causes of misapplied or unidentified payments. * Partner with the Director of Accounts Receivable on strategic initiatives including AR transformation, system integrations, and process automation., + $46,000-70,000 per year Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) . 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