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# Network Operations Engineer / Network Operations Analyst

- **Company:** Eliassen Group
- **Location:** United States (Remote available)
- **Experience:** Experienced
- **Salary:** $104,000.0 - $114,400.0
- **Contract:** Permanent contract
- **Skills:** Artificial Intelligence, Border Gateway Protocol, Internet Service Provider, Network Monitoring, Packet Analyzer, Ansible, Virtual Local Area Networks, Scripting, Computer Networking Systems, Computer Network Operations, SolarWinds (Software), Performance Monitor, Cisco
- **Published:** September 4, 2026
- **Apply:** https://www.dice.com/job-detail/d9b4f254-6155-4bc8-b9b7-aa3e69a5a37f

## About the Role

* Approximately 3-5 years in network operations or NOC with strong Cisco exposure.
 * Hands-on eyes-on-glass monitoring experience in a 24x7 setting.
 * Proficiency in Layer 1-3 troubleshooting and incident management.
 * Experience handling circuit outages, BGP, VLANs, and tunneling scenarios.
 * Proven coordination with ISPs and carriers during outages.
 * Comfort managing multiple concurrent incidents with clear escalation paths.
 * Strong written and verbal communication skills.
 * Tools and skills: Cisco networking, SecureCRT, network monitoring. Nice to have: SolarWinds, Riverbed, packet analysis, BGP, VLANs/tunneling, Ansible, scripting/automation, AI exposure.

Education Requirements:
Bachelor's degree preferred. A highly qualified candidate without a degree may be considered.

## Description

* Monitor enterprise network health and respond to real-time incidents across Discover, Diners Club, and Pulse environments.
 * Triage and resolve circuit and connectivity outages, including BGP events, tunnels, and VLAN issues.
 * Navigate Cisco devices and execute diagnostic commands to isolate Layer 1-3 faults.
 * Coordinate directly with ISPs and vendors to escalate and drive resolution.
 * Communicate status and impact through emails, calls, and documented updates.
 * Prioritize multiple simultaneous outages and maintain engagement until stabilization.
 * Follow established SOPs and contribute to documentation quality.
 * Operate within a primary/secondary rotation balancing active incidents and support activities.
 * Support preemptive mitigation and proactive monitoring practices.
 * Transition to independent operations after ramp-up and training.


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