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# Bilingual Technical Support Specialist

- **Company:** Tesla Motors
- **Location:** Henderson, NV, United States
- **Contract:** Permanent contract
- **Skills:** Computing Platforms, Microsoft Office
- **Published:** September 4, 2026
- **Apply:** https://jobs.localjobnetwork.com/apply/add/85353006/1

## About the Role

* 1 year of technical call center experience with a proven record of excellent customer service
 * Strong active-listening and verbal-communication skills, with an ability to empathize with the customer
 * Proven ability to effectively work in Windowsand Microsoft office products, while comfortable learning new software platforms
 * Ability to work independently, and be both creative and resourceful when presented with challenging situations
 * The ability to speak both English and Spanish in a professional setting

## Description

Tesla Bilingual Energy Support Specialists handle a variety of customer issues for Residential Energy products while delivering on world class customer service. Our team is the front line and face of the Tesla brand. We maintain a level of professionalism that exceeds our customer's expectations. We're looking for a specialist that has the ability to help our customers in both English and Spanish.
What You'll Do

 * Maintain Tesla's high standards for integrity, customer service and professionalism in all interactions and communications
 * Act as a subject matter expert and cultivate trust with the customer as their singular point of contact
 * Increase levels of customer satisfaction by providing feedback for improvement to peers and management
 * Partner with various Tesla departments to resolve customer concerns
 * Stay up to date on the most current information and tools
 * Adapt, remain flexible, and execute on feedback provided


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