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# Help Desk Support

- **Company:** Area Temps
- **Location:** Cleveland, OH, United States
- **Salary:** $41,600.0
- **Contract:** Temporary to permanent
- **Skills:** Microsoft Excel, Wireless Devices, Information Technology
- **Published:** September 4, 2026
- **Apply:** https://jobs.areatemps.com/index.smpl?arg=jb_apply&POST_ID=14293956

## About the Role

* Must have the ability to connect a laptop to a conference room screen over HDMI, pair and test wireless devices, and troubleshoot when something fails
 * Event production, stage management, or hospitality coordination background is a bonus
 * Must be comfortable with Google Sheets or Excel for simple tracking
 * Professional phone and email manner with vendors and participants is needed
 * Must have a reliable personal vehicle with a willingness to drive to Catawba Island for events/conferences
 * Must be able to lift and carry boxes up to about 30 pounds
 * Must be detail-oriented with accurate data entry skills
 * Must be reliable, punctual, and able to work well under pressure
 * Must be able to maintain confidentiality

## Description

A local organization is seeking a Help Desk Associate to help with workshops and willing to drive over an hour for conference assistance. This is a part-time position working 8 to 12 hours each week between the hours of 9 a.m. to 5 p.m., * Vendor purchasing and order tracking, build purchase-ready lists with links, prices, and shipping dates, place orders online and by phone, track shipments against a deadline and chase anything late

 * Print production coordination, get quotes from commercial printers, submit files, check proofs against written specs, and manage turnaround
 * Materials kit assembly, assemble table kits and card sets to a written checklist, count, label, and pack for transport
 * Schedule & confirmations, book rehearsal venues, confirm participant rosters by phone and email, and send reminders
 * Equipment setup & testing, connect laptop to a screen, pair and/or test wireless call buttons and timers, and write down setup steps so they repeat exactly on event days
 * Status reporting, one short written update at the end of each work session and sent without being asked
 * Perform other duties as needed


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