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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Product Support Scientist II - **Company:** Quidelortho Corporation - **Location:** Pompano Beach, FL, United States - **Experience:** Experienced - **Contract:** Permanent contract - **Skills:** Microsoft Word, Microsoft Excel, Data Analysis, Microsoft PowerPoint - **Published:** September 4, 2026 - **Apply:** https://startup.jobs/product-support-scientist-ii-ortho-clinical-diagnostics-i-8483877 ## About the Role * Minimum of a Bachelor's Degree in Science or related field. * Educational focus in Medical Technology or Clinical Laboratory Medicine. * Minimum of 3 years experience in the clinical laboratory environment or 2 years in Transfusion Medicine (Blood Bank). Other relevant job experience will be considered in lieu of a clinical healthcare setting. * Experience in cGMP processes associated with reagent/biologic materials and products. * Excellent written/verbal communication skills. * Experience with Microsoft Word, Excel, and PowerPoint is essential to this position. Preferred: * Certified Medical Technologist, MT(ASCP); or equivalent clinical laboratory scientist certification. * Experience working with CBER (FDA) regulated licensed biologics. ## Description As we continue to grow as one QuidelOrtho we are seeking a Product Support Scientist II to work in our manufacturing facility in Pompano Beach Florida. The Product Support Scientist II participates in the planning, design, and execution of activities for product validations, root cause investigations of product failures, and non-conformance investigations. The Scientist II must be well versed in standard principles, theories, concepts and techniques in the execution of clinical laboratory testing. The Scientist II must exercise good judgment, within defined company practices and policies, to obtain solutions to problems of a moderate technical scope and complexity for QuidelOrtho' s Transfusion Medicine products and associated manufacturing/production., * Lead or provide support to Project Managers for conducting product validation activities. Prepare basic validation protocols and summary reports. Present findings to the project team. Complete activities within a defined project schedule and timeline. * Under general supervision, plan, design, and perform diagnostic assay activities to support Root Cause Investigations of product failure, non-conformances, and customer complaints. Provide documented evidence of technical findings and quantitative analysis. * Suggest improvement to methodologies, processes, products, and systems as an outcome of projects and investigations. Implement improvements when needed. * Support Site Quality initiatives. Participate in Quality audits as a representative for Product Support. Complete requests in the Quality Management system as assigned. * Maintain the Product Support Laboratory reagents and equipment, including automated analyzers. When assigned, perform equipment calibrations and PMs. * Initiate Change Requests, Change Notices, and associated documentation for validations, product changes, and process changes. * Perform other work-related duties as assigned., Internal Partners: Quality Control Lab, Quality Engineers, Quality Assurance, Regulatory Affairs, Formulations, Manufacturing/Production, Materials Management, Ops Engineering, Facilities, EHS External Partners: As assigned The Work Environment The work environment characteristics are representative of a manufacturing, laboratory, or warehouse environment, this position will have exposure to biological hazards, including human blood products. Required to wear personal protective equipment when necessary; including but not limited to: gloves, eyewear, safety glasses, lab coat, face mask. Requires close visual acuity for inspection of small parts, extensive reading, analyzing data, and use of a microscope. 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