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# Platform Support Engineer

- **Company:** OCTAURA SUBCO LLC
- **Location:** New York, NY, United States
- **Experience:** Experienced
- **Salary:** $100,000.0 - $150,000.0
- **Contract:** Permanent contract
- **Skills:** Java (Programming Language), Algorithmic Trading, JIRA, Issue Tracking Systems, Python (Programming Language), Linux Commands, Nagios, Shell Script, SQL Databases, Splunk, Servicenow
- **Published:** September 4, 2026
- **Apply:** https://startup.jobs/platform-support-engineer-octaura-8125845

## About the Role

To be successful in this role, the Platform Support Engineer is expected to proactively learn and understand Octaura's business needs, and develop or implement solutions to meet those needs. To that end, the Platform Support Engineer is expected to demonstrate a proven ability to problem-solve and multi-task. Flexibility is a must, as the schedule may include occasional late night or weekend duties.
This is an exciting time for Octaura as we are rapidly growing and are looking for energetic, collaborative and driven thinkers to join us! Please note this role is based out of our NYC office and our current structure is 4 days (Mon-Thurs) in the office, 1 day from home.

Desired experience

 * Bachelor's degree or equivalent with combined experience.
 * The ideal candidate must have 5+ years' work experience In application support, preferably in the financial industry, with at least 3+ years spent in maintaining and supporting financial or other applications.
 * Demonstrate excellent oral and written communication skills.
 * Skills and experience in any or all of the following will give the right candidate an edge:
 + Linux command line
 + Shell scripting
 + Java
 + Python
 + SQL
 + Nagios and/or Splunk
 + Ticketing systems such as Jira or ServiceNow

## Description

The Platform Support Engineer will join Octaura's Platform Support team to maintain and support the CLO and Loans trading system and other internal applications. They are responsible for ensuring the high levels of availability of the production, demonstration and test systems. They will work in a high-pressure mission critical production environment. The candidate will play a key role in the resolution of any problems in the system in a timely and professional manner.


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