> Markdown version of [/jobs/ext/2720977-customer-learning-solutions-specialist-americas](https://www.wearedevelopers.com/jobs/ext/2720977-customer-learning-solutions-specialist-americas). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Customer Learning Solutions Specialist - Americas

- **Company:** Cytiva US LLC
- **Location:** Austin, TX, United States (Remote available)
- **Experience:** Experienced
- **Salary:** $100,000.0 - $125,000.0
- **Contract:** Permanent contract
- **Skills:** Augmented Reality, Learning Management Systems, Program Design Languages, Mixed Reality
- **Published:** September 4, 2026
- **Apply:** http://hbcu.com/cgi-bin/jobs/searchJobs.cgi?job_id=35212376

## About the Role

* 3+ years experience in customer education, customer training, technical training, customer success, or a related customer-facing role.
* 3+ years experience within the life sciences, biotechnology, biomanufacturing, bioprocessing, or other technical or regulated industry.
* 3+ years experience delivering training, onboarding, enablement, or knowledge transfer programs for customers or end users.
* 3+ years experience supporting customer adoption or implementation of products, services, or technical solutions.

Travel, Motor Vehicle Record & Physical/Environment Requirements:

* Ability to travel globally 50% of time.

It would be a plus if you also possess previous experience in:

* Experience with digital learning platforms, learning management systems (LMS), virtual training, simulation, augmented reality, mixed reality, or other technology-enabled learning solutions.
* Experience supporting product launches or commercial enablement activities.
* Knowledge of adult learning principles and learning program design.

## Description

* Customer education expertise & enablement: Serve as the regional expert on Cytivas customer education portfolio, enabling customer-facing teams to effectively position and recommend learning solutions.
* Customer engagement & adoption: Engage with customers to understand education needs, recommend appropriate learning pathways, support demonstrations and onboarding, and drive adoption across the customer lifecycle.
* Support strategic learning opportunities: Partner with Commercial teams on customer discussions requiring learning expertise, supporting needs discovery, solution scoping and learning-related customer engagements.
* Customer insight & continuous improvement: Gather customer feedback, identify adoption barriers and emerging needs, and provide actionable insights to improve the learning portfolio and customer experience.
* Cross-functional collaboration: Collaborate with Commercial, Product Management, Operations, Customer Success and technical teams to ensure consistent and effective customer learning experience.


## Related Videos

- [Reality and Beyond: Coding a Drone Using {Unity 3D .NET} and ChatGPT AI!](https://www.wearedevelopers.com/videos/702-reality-and-beyond-coding-a-drone-using-unity-3d-net-and-chatgpt-ai)
- [Live Coding an Augmented Reality Game with WebXR](https://www.wearedevelopers.com/videos/199-live-coding-an-augmented-reality-game-with-webxr)
- [From Classroom to Company: How Learning Culture Takes Shape](https://www.wearedevelopers.com/videos/2002-from-classroom-to-company-how-learning-culture-takes-shape)
- [Startup Tech Presentations](https://www.wearedevelopers.com/videos/779-startup-tech-presentations)
- [Metaverse, the workplace of the future - Holoportation, the next generation of communication](https://www.wearedevelopers.com/videos/1070-metaverse-the-workplace-of-the-future-holoportation-the-next-generation-of-communication)
- [From Training to Adoption: Engineering a GenAI Learning Product That Sticks](https://www.wearedevelopers.com/videos/2060-from-training-to-adoption-engineering-a-genai-learning-product-that-sticks)

## Related Articles

- [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer)
- [6 Emerging Technologies We’ll Learn About in 2025](https://www.wearedevelopers.com/magazine/381-6-emerging-technologies-we-ll-learn-about-in-2025)
- [Best Coding Boot Camps in Germany](https://www.wearedevelopers.com/magazine/237-best-coding-boot-camps-in-germany)
- [Got AI ideas but no money? Here are 10 free ways to level up your AI skills with Google Cloud](https://www.wearedevelopers.com/magazine/600-got-ai-ideas-but-no-money-here-are-10-free-ways-to-level-up-your-ai-skills-with-google-cloud)
- [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs)
- [The Best Job Search Websites of 2025](https://www.wearedevelopers.com/magazine/368-the-best-job-search-websites-of-2025)