> Markdown version of [/jobs/ext/2721676-change-management-lead](https://www.wearedevelopers.com/jobs/ext/2721676-change-management-lead). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Change Management Lead

- **Company:** City of Philadelphia
- **Location:** Philadelphia, PA, United States
- **Experience:** Expert
- **Salary:** $90,000.0 - $110,000.0
- **Contract:** Permanent contract
- **Skills:** Data Analysis, Systems Development Life Cycle, User Administration
- **Published:** September 4, 2026
- **Apply:** https://www.themuse.com/jobs/cityofphiladelphia/change-management-lead-32504d

## About the Role

* Completion of a Bachelor's or Master's degree in organizational change, organizational development, communications, operational design, or equivalent experience; 3-7 years of experience with change management; and
 * Experience with implementing ERP and/or DW/BI solutions strongly preferred.

Competencies, Knowledge, Skills and Abilities

 * Knowledge of Full Systems Development Lifecycle (SDLC) from a Change Management perspective.
 * Ability to keep data confidential.
 * Strong problem solving and analytic skill sets.
 * Strong verbal and written communication skills with ability to create user and project security documentation and procedures, clearly and concisely.
 * Strong meeting facilitation and interviewing skills.
 * Meeting presentation and end user training delivery skills.
 * Ability to work well with individuals at all levels within and outside the organization.
 * Supervising, coaching and collaborating skills; and
 * Hands on experience with learning management and training material development and delivery tools.

## Description

The Change Management Lead is responsible for managing a team tasked with overseeing change management functions for the OPAL ERP and DW/BI project. The team's focus areas include communications; process and organizational redesign; training development; and training deployment., Develop Change Management Plans:

 * Co-develop the Change Management plans for how changes will be implemented, communicated, and monitored.
 * Develop change management templates such as impact assessments, stakeholder analysis, and readiness assessments.

Communication and Training:

 * Design and deliver communications and training programs to ensure that employees are aware of and prepared for changes.
 * Create training materials, conduct workshops, and provide ongoing support.
 * Provide weekly task reports.

Stakeholder Engagement:

 * Identify and engage key stakeholders throughout the change process.
 * Understand the stakeholders' needs and concerns and ensure their support and involvement.
 * Liaise with functional and technical teams.

Risk Management:

 * Identify potential risks and resistance to change and develop strategies to mitigate these risks.
 * Monitor the progress of change initiatives and address any issues that arise., * Work closely with project teams to ensure that changes are implemented smoothly and effectively.
 * Manage and coordinate with different departments and ensure that all necessary resources are available.

Evaluation and Report on Outcomes:

 * Measure the effectiveness of change initiatives and report on their outcomes.
 * Collect feedback, analyze data, and make recommendations for future improvements.
 * available.

Management:

 * Supervise and develop team members.
 * Route work items to Change Management team members for completion
 * Review and approve team member deliverables.


## Related Videos

- [The user in the eye of the Cargo1492 storm](https://www.wearedevelopers.com/videos/96-the-user-in-the-eye-of-the-cargo1492-storm)
- [Data Science in Retail](https://www.wearedevelopers.com/videos/586-data-science-in-retail)
- [Keycloak case study: Making users happy with service level indicators and observability](https://www.wearedevelopers.com/videos/1599-keycloak-case-study-making-users-happy-with-service-level-indicators-and-observability)
- [Navigating the AI Revolution in Software Development](https://www.wearedevelopers.com/videos/1266-navigating-the-ai-revolution-in-software-development)
- [RPA in the Public Sector](https://www.wearedevelopers.com/videos/86-rpa-in-the-public-sector)
- [Data Science on Software Data](https://www.wearedevelopers.com/videos/162-data-science-on-software-data)

## Related Articles

- [From developer to manager – what does it take to become an engineering manager?](https://www.wearedevelopers.com/magazine/42-from-developer-to-manager-what-does-it-take-to-become-an-engineering-manager)
- [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer)
- [What’s the Difference between a Junior, Mid, and Senior Developer?](https://www.wearedevelopers.com/magazine/238-what-s-the-difference-between-a-junior-mid-and-senior-developer)
- [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers)
- [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market)
- [A Guide to Green Tech and Green IT Careers](https://www.wearedevelopers.com/magazine/374-a-guide-to-green-tech-and-green-it-careers)