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# Computer (IT) Field and Telephone Support Technician in Amarillo

- **Company:** Energy Jobline
- **Location:** Canyon, TX, United States
- **Salary:** $47,840.0 - $49,920.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Desktop Computing, Virtual Private Networks (VPN), Networking Cables, Remote Access Technology, Software Deployment, Virtual Machines, Wireless Access Point, Network Routers, Remote Desktop Protocol (RDP), Firewalls (Computer Science), Network Server
- **Published:** September 4, 2026
- **Apply:** https://www.energyjobline.com/job/computer-it-field-and-telephone-support-technician-amarillo-31463617

## About the Role

* Proficiency with Windows-based servers, systems, and software, including Server 2016 and newer, and Windows 11.
 * Ability to set up and troubleshoot remote connectivity, including routers, RDP, VPN, TS.
 * Experience with network cabling and proficiency with all areas of networking and domain administration.
 * Understanding of virtual machines.
 * Excellent customer service, reporting, follow through, and time management skills.
 * Physical ability to lift and install computers, monitors, wall- and ceiling-mounted monitor arms, printers, and scanners.
 * Commute/travel to dental practice locations.
 * Some out of area/state travel may be required.

## Description

* Provide both remote and onsite technical support including troubleshooting IT related issues.
 * Hardware/software installations including servers, computers, printers, scanners, switches, firewalls, Wireless Access Points, etc.
 * Install Network Racks
 * Ability to run and terminate network (CAT6) cabling (through ceilings, walls, etc.).
 * Mount monitor arms and TV's on walls.
 * Ensure periodic backups and remote monitoring of client assets.
 * Respond to client support tickets in a prompt and timely manner.
 * Follow up with doctors office to ensure customer satisfaction.


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