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# Cyara IVR Test Automation Engineer in Dallas

- **Company:** Energy Jobline
- **Location:** Dallas, TX, United States
- **Experience:** Expert
- **Salary:** $110,240.0
- **Contract:** Permanent contract
- **Skills:** Agile Methodology, Automation of Tests, Interactive Voice Response, VoIP, Session Initiation Protocols, Test Scripts
- **Published:** September 4, 2026
- **Apply:** https://www.energyjobline.com/job/cyara-ivr-test-automation-engineer-dallas-31467834

## About the Role

* 7+ years in IVR / Contact Center QA & Automation.
 * Strong hands-on experience with Cyara tools.
 * Good understanding of telecom, VoIP, SIP, and call flow testing.
 * Excellent communication and problem-solving skills.

## Description

* Design and execute automated IVR test scripts using Cyara (Velocity / Pulse / Voice Assure).
 * Perform functional, regression, and end-to-end testing of IVR and contact center applications.
 * Validate call flows, prompts, routing, ASR, TTS, and DTMF scenarios.
 * Integrate Cyara automation with CI/CD pipelines.
 * Analyze test results, log defects, and collaborate with development teams for resolution.
 * Support release validation, UAT, and production monitoring.
 * Work in Agile environments ensuring high-quality IVR solutions.


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