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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Virtualization professional - **Company:** ICE - **Location:** Palo Alto, United States - **Experience:** Experienced - **Contract:** Permanent contract - **Skills:** Active Directory, Desktop Virtualization, GoToMeeting, Citrix Systems, Software Deployment, Software Requirements Analysis, Subsystems, VMware Infrastructure, Virtualization Technology, VMware Horizon View, Cisco WebEx, Xendesktop - **Published:** September 4, 2026 - **Apply:** https://startup.jobs/solutions-archtect-west-coast-usa-the-ice-group-8164055 ## About the Role * Virtualization expertise: 2+ years of designing/implementing virtual solutions (VMware Infrastructure preferred but other platforms knowledge is beneficial) * Knowledge and/or hands on experience with VMware View and Citrix XenDesktop OR XenDesktop and another virtual desktop infrastructure platform Knowledge or understanding of the environment desktops operate in including: * Understanding of existing management tools and processes * Knowledge of Active Directory, GPOs, security, and management * Knowledge of desktop resource and system requirements (CPU, memory, disk subsystem, networking) * Understanding of existing deployment and management tools for both virtual and physical desktops * Basic understanding of existing application deployment methods/technology Professional presentation skills and the ability to converse at both technical and business levels * Experience in setting and managing customer expectations and working directly with both their technical and management teams * Proven ability to scope and write technical documentation (whitepapers, design guides, KB articles) * Ability to work unsupervised and manage your own schedule based on priorities set by the management team * Passion for customer success, and willingness to go the "extra mile" to satisfy customers * Excellent organizational, customer service, communication, and account management skills * Ability to work under pressure and respond quickly to changing situations ## Description You will work independently on various efforts including pre-sales activities, customer requirements gathering, working with engineering on behalf of customers, and the development of best practices and reference architectures. This is a pre-sales role for a serious technical person that is willing to assist with sales efforts and customer installs while working with both our support and sales organizations., * Work with VAR partners and customers to develop and implement the company's best practices and optimal configurations * Act as an evangelist - this will include speaking in public forums and events and writing articles, blogs and whitepapers * Train VARs and other partners through hands-on knowledge transfer and training sessions * Participate in remote (Webex/GotoMeeting) sessions with potential customers to demonstrate the product * Elicit, document and analyze customer requirements for desktop solutions * Present / whiteboard technical solutions to all levels of an organization * Support customer and VAR installations by acting as a ICE Group Client infrastructure and implementation expert * Work with the sales team as a technical resource in support of the sales efforts * Work collaboratively with other internal groups such as marketing and engineering to provide product positioning and technical requirements * Put customer success first above all else ## Related Videos - [Apple Vision Pro: Proven Development Methods Meet the Latest Technology](https://www.wearedevelopers.com/videos/1190-apple-vision-pro-proven-development-methods-meet-the-latest-technology) - [10M Data Records Lost, Underwater Computing, and Psychedelic Fish - Matthias Geniar](https://www.wearedevelopers.com/videos/1908-10m-data-records-lost-underwater-computing-and-psychedelic-fish-matthias-geniar) - [Unlocking the potential of Digital & IT at Vodafone](https://www.wearedevelopers.com/videos/602-unlocking-the-potential-of-digital-it-at-vodafone) - [Develop on Windows, Deploy on Red Hat Enterprise Linux](https://www.wearedevelopers.com/videos/1600-develop-on-windows-deploy-on-red-hat-enterprise-linux) - [Navigating the Corporate Jungle: Life as a Developer in a large Company](https://www.wearedevelopers.com/videos/621-navigating-the-corporate-jungle-life-as-a-developer-in-a-large-company) - [Data-Oriented Programming - Version 1.1](https://www.wearedevelopers.com/videos/1634-data-oriented-programming-version-1-1) ## Related Articles - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [Tips on mastering remote job interviews](https://www.wearedevelopers.com/magazine/23-tips-on-mastering-remote-job-interviews) - [Mastering Remote Work: Tips for Developers](https://www.wearedevelopers.com/magazine/558-mastering-remote-work-tips-for-developers) - [7 Important Tips That Every Software Developer Should Know](https://www.wearedevelopers.com/magazine/101-7-important-tips-that-every-software-developer-should-know) - [Résumé-Driven Development: How IT trends affect the job market for software developers](https://www.wearedevelopers.com/magazine/59-resume-driven-development-how-it-trends-affect-the-job-market-for-software-developers)