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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Implementation Manager - **Company:** SWIVEL TRANSACTIONS, LLC - **Location:** San Antonio, United States - **Experience:** Experienced - **Contract:** Permanent contract - **Skills:** Microsoft Word, Microsoft Excel, Adobe Acrobat, Microsoft Outlook, Microsoft Office, Microsoft Project, Information Technology - **Published:** September 4, 2026 - **Apply:** https://startup.jobs/implementation-manager-073-swivel-transactions-llc--8905622 ## About the Role * Bachelor's Degree in General Business or business administration, project management, information technology, or a related field. * Minimum of three (3) years of general experience in project management, account management, or related fields required. * Working knowledge of IT project management. * Expert in Microsoft Project. * Proficient Adobe Acrobat skills. * Proficient Microsoft Office skills, including Outlook, Word, and Excel. * Strong troubleshooting skills. * Strong listening and interpersonal skills. * Excellent organizational skills. * Excellent multi-tasking skills. * Excellent client engagement skills. * Excellent problem resolution and problem analysis skills. * Excellent verbal and written communication skills. * Able to use basic office equipment, including copy machine, personal computer, and fax. * Able to type 35 WPM. * Able to travel locally or nationally by car or plane. * Able to sit for long periods of time performing sedentary activities. * Able to stand, stoop, and kneel to file for long periods of time. * Able to push, pull, and lift up to 20 lbs. of files, supplies, documents, or other related items. ## Description A pivotal role in driving the successful execution of new and existing client product onboarding. Operating at the highest caliber, you will lead the onboarding and implementation of various products, ensuring seamless integration and maximum efficiency across all departments. Essential duties include the following: * Leads onboarding tasks, project meetings, track progress, communicate updates to relevant stakeholders to ensure alignment and accountability, and perform software training to all clients within your respective pipeline. * Serves as the primary point of contact for all implementation-related matters, providing guidance and support to stakeholders at all levels. * Conducts thorough analyses of current processes and systems to identify areas for improvement and optimization. * Develops and implements strategies to drive change and improve efficiencies, leveraging best practices and innovative solutions. * Proactively identify risks and issues that may impact project delivery and develop mitigation plans to address them. * Establishes and maintains strong relationships with internal and external partners to facilitate collaboration and achieve project objectives. * Provides regular reporting and analysis on project performance, including key metrics and KPIs, to inform decision-making and drive continuous improvement efforts. ## Related Videos - [Migrating half a million users to a new payment service provider](https://www.wearedevelopers.com/videos/730-migrating-half-a-million-users-to-a-new-payment-service-provider) - [In-depth .NET Azure Functions: Isolated mode, performance and durable AI agents](https://www.wearedevelopers.com/videos/100207-in-depth-net-azure-functions-isolated-mode-performance-and-durable-ai-agents) - [Developing the Rich Text Editor for DeepL.com](https://www.wearedevelopers.com/videos/1172-developing-the-rich-text-editor-for-deepl-com) - [Flexibility is Key: Unlocking the Advantages of Versatile Software Solutions for Strategic Innovatio](https://www.wearedevelopers.com/videos/1943-flexibility-is-key-unlocking-the-advantages-of-versatile-software-solutions-for-strategic-innovatio) - [From Syntax to Singularity: AI’s Impact on Developer Roles](https://www.wearedevelopers.com/videos/900-from-syntax-to-singularity-ai-s-impact-on-developer-roles) - [Your Manager Doesn’t Come with a User Manual (But You Can Totally Write One)](https://www.wearedevelopers.com/videos/1495-your-manager-doesn-t-come-with-a-user-manual-but-you-can-totally-write-one) ## Related Articles - [How should you format your IT resume?](https://www.wearedevelopers.com/magazine/68-how-should-you-format-your-it-resume) - [From developer to manager – what does it take to become an engineering manager?](https://www.wearedevelopers.com/magazine/42-from-developer-to-manager-what-does-it-take-to-become-an-engineering-manager) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [Starter Kit For Job Applications For Developers](https://www.wearedevelopers.com/magazine/7-starter-kit-for-job-applications-for-developers) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [Should Tech Managers Be Developers First? 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