> Markdown version of [/jobs/ext/2722726-servicenow-strategic-platform-architect](https://www.wearedevelopers.com/jobs/ext/2722726-servicenow-strategic-platform-architect). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # ServiceNow Strategic Platform Architect - **Company:** Commvault Systems, Inc. - **Location:** United States (Remote available) - **Experience:** Expert - **Salary:** $72,250.0 - $177,100.0 - **Contract:** Permanent contract - **Skills:** JavaScript (Programming Language), Application Programming Interfaces (APIs), Cloud Computing, Cyber Security, Monitoring of Systems, Simple Object Access Protocol (SOAP), Software Engineering, Scripting, ServiceNow IT Service Management, Commvault, Servicenow - **Published:** September 4, 2026 - **Apply:** https://startup.jobs/servicenow-architect-commvault-8746402 ## About the Role * Bachelor's degree in Computer Science, Information Systems, Information Technology, Software Engineering, Engineering, or a related technical field; or equivalent combination of education and relevant work experience. * Minimum 8+ years of progressive experience in IT, with 5+ years focused on ServiceNow platform design and architecture in a large enterprise environment. * Demonstrated experience in a Cloud/Hybrid IT environment is mandatory. * Proven experience integrating ServiceNow with security tools, monitoring systems, and Data Protection/Data Resilience platforms (direct experience with Commvault integration is a significant advantage). * Deep Architectural Knowledge: Expert understanding of the ServiceNow platform architecture, including multi-instance strategies, tenant separation, and the principles of the Common Service Data Model (CSDM). * Workflow & Automation: Expert-level proficiency in Flow Designer, IntegrationHub, and Orchestration for advanced automation use cases. * Core Module Depth: Expert design knowledge in: * IT Service Management (ITSM): Incident, Problem, Change, Service Catalog. * IT Operations Management (ITOM): Discovery, Event Management, Service Mapping. * Security Operations (SecOps): SIR and VR. * Scripting: Advanced proficiency in JavaScript (server-side and client-side) and complex API manipulation (REST/SOAP). Certifications (Required and Preferred) * ServiceNow Certified System Administrator (CSA) required * ServiceNow Certified Implementation Specialist (CIS) in at least 3 of the following: ITSM, ITOM, SecOps, or HRSD preferred * ITIL v4 Foundation required * Certified Technical Architect (CTA) or Certified Master Architect (CMA) program completion strongly preferred You'll love working here because... * Continuous professional development, product training, and career pathing ## Description The ServiceNow Strategic Platform Architect will lead the architectural design and governance of the ServiceNow platform, specifically tailoring the implementation to enhance Commvault's Cyber Resilience, IT Automation, and Cloud-First strategy. This role requires deep expertise in integrating ServiceNow with core systems, especially those related to data protection and security, to drive operational continuity and world-class service delivery., * Platform Governance: Establish and enforce technical standards, development methodologies (e.g., CI/CD pipelines for ServiceNow deployments), and best practices to ensure a highly scalable, non-customized, and easily upgradable platform. * Integration Expert: Serve as the expert for all complex platform integrations, ensuring seamless and secure data flow between ServiceNow, ERP, HR systems, and Commvault's proprietary systems. * Technical Leadership: Provide high-level technical guidance to internal development teams and external implementation partners, ensuring solution delivery aligns with the approved architectural blueprint. ## Related Videos - [Applying Agile Principles to Incident Management ](https://www.wearedevelopers.com/videos/101-applying-agile-principles-to-incident-management) - [Backstage in Practice: Offloading Developer Operational Work Through Platform Self-Service](https://www.wearedevelopers.com/videos/1922-backstage-in-practice-offloading-developer-operational-work-through-platform-self-service) - [JavaScript? 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