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# Forward-Deployed Engineer

- **Company:** Alex @
- **Location:** San Francisco, United States
- **Contract:** Permanent contract
- **Skills:** Application Programming Interfaces (APIs), Applicant Tracking Systems
- **Published:** September 4, 2026
- **Apply:** https://startup.jobs/forward-deployed-engineer-alex-ai-9770620

## About the Role

* Real engineering ability. This role reads code, writes code, and ships changes. It is not a technical-adjacent role.

## Description

* Design and build how a customer uses Alex. Turn a hiring process described in a meeting into workflows that actually run - triggers, filters, interview guides, and the actions we take back in their ATS. When a customer needs something their setup doesn't do yet, you drive it: design, build, test, roll out, verify.
 * Own the integration surface. We integrate with roughly two dozen applicant tracking systems, some directly and some through a unified API partner. You'll build new integrations, maintain existing ones, and go deep on the ones you own - along with the other systems a customer's workflow reaches into, like assessment providers and identity verification.
 * Run the technical side of onboarding. Connection, permissions and scopes, job import, field mapping, workflow build, test interviews, go-live - sequenced so nothing is discovered in front of a candidate.
 * Own the deployments in production. The team owns the support queue - for customers and candidates both - and diagnoses to root cause rather than working around it. You'll also build the monitoring that catches problems before a customer has to call.
 * Be the technical voice of the customer. You are the person who sees, across many accounts, where the product runs out. Turning that into an evidenced case our product engineering team can act on is part of the job.


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