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# French Speaking Microsoft Customer Experts

- **Company:** Mercier Consultancy Group
- **Location:** Madrid, Spain
- **Salary:** €15,000.0 - €18,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Software, Cloud Services, Software Systems, Information Technology
- **Published:** September 5, 2026
- **Apply:** https://www.adzuna.es/contact-us.html

## About the Role

+ Native or fluent Czech (spoken and written).
 + Valid EU passport (mandatory).
 + Strong passion for the Information Technology (IT) sector and digital innovation.
 + Excellent communication skills, essential for success in these Czech-speaking jobs.
 + Ability to relocate to Athens, Greece for this professional opportunity.
 + Previous experience in technical support or customer service is a significant advantage.

## Description

+ Provide high-level technical support and consultancy to users of Microsoft software products.
 + Troubleshoot complex IT queries, ensuring optimal performance of cloud-based services and applications.
 + Maintain a high level of customer satisfaction by delivering professional, expert guidance in the Czech language.
 + Document all technical interactions accurately within the IT service management system.
 + Stay updated on evolving Information Technology (IT) trends to provide the most relevant solutions to end-users.
 + Collaborate with international team members to streamline customer support processes and technical workflows.
 + Engage with clients to identify needs and recommend appropriate software solutions that enhance productivity.


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