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# Solutions Engineer

- **Company:** Toast Inc
- **Location:** London, UK
- **Experience:** Experienced
- **Salary:** £34,598.0
- **Contract:** Franchise
- **Skills:** Application Programming Interfaces (APIs), Software Applications, Information Technology, Software Coding
- **Published:** September 5, 2026
- **Apply:** https://www.adzuna.co.uk/jobs/details/5869208018

## About the Role

* Presentation Skills: Executive presence and the ability to articulate complex products and ideas with clarity, and handle complex customer communications fluently while maintaining high levels of customer satisfaction.
 * Strong understanding of APIs (coding skills not required)
 * Sales Experience: 3+ years of sales experience in a closing or closing support role within the Restaurant/Hospitality segment.
 * Collaborative: Highly collaborative, serving as a trusted partner to sales, onboarding, and product teams, with strong problem solving/troubleshooting skills.
 * Industry Experience: Must have experience with cloud POS systems, ideally within the Restaurant, Hospitality, or related industry. Experience with multi-location brands, enterprise/franchise IT systems, or complex organizational structures is highly desirable.
 * Must be willing to perform nationwide travel to support business needs.

Special Sauce (non-essential skills, nice to have):

 * Hospitality Experience: Must have experience working in hospitality in some capacity, giving you the ability to understand the challenges our customers face quickly.
 * Toast Product Knowledge: Prior experience with Toast POS is preferred, within sales, implementation, training, or support.
 * Must have the ability to work with minimal supervision: This role will require working independently as the first member of the team within the UK region.

## Description

* Assist Sales teams in presenting the Toast product and platform to prospects and be able to demonstrate the value of a complete solution to each buying persona
 * Become a subject matter expert on Toast products with complete knowledge of the technologies, application software, and integrated partners, and future product roadmap
 * Work closely with Sales Enablement regionally to provide training and product expertise
 * Communicate with Toast product teams to clearly communicate gaps in product/market fit to drive strategic investments
 * Attend trade shows and other events as a Toast brand ambassador
 * Must have ability to work closely with Product Management, Sales Enablement, and Marketing teams
 * Drive cross functional collaboration across the business to ensure that expectations set during the sales process are met in delivery
 * Use restaurant industry knowledge / experience to consult with prospects on how Toast can help them outperform their peers


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