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# Solutions Architect - ServiceNow

- **Company:** Infotel UK
- **Location:** Prestwick, UK
- **Experience:** Expert
- **Salary:** £73,396.0
- **Contract:** Permanent contract
- **Skills:** JavaScript (Programming Language), Application Programming Interfaces (APIs), Amazon Web Services, Systems Engineering, Microsoft Azure, Bash Shell, Cloud Computing, Configuration Management Databases, System Configuration, Continuous Integration, JSON, Python (Programming Language), OAuth, Performance Tuning, Windows PowerShell, Release Management, Ansible, User-Centered Design, Extensible Markup Language (XML), Scripting, Cloud Platform System, ServiceNow IT Service Management, Delivery Pipeline, Multi-Cloud, SOAPAPI, Cloudformation, Infrastructure Automation Frameworks, Information Technology, Bicep, Enterprise Integration, Restful APIs, Terraform, Network Server, Api Management, Servicenow
- **Published:** September 5, 2026
- **Apply:** https://www.adzuna.co.uk/jobs/details/5870797709

## About the Role

* Experience: 5+ years of experience as a Solutions Architect or Lead Systems Engineer.
 * ServiceNow Expertise: Certified Implementation Specialist (CIS) or Certified System Administrator (CSA) with proven hands-on experience installing, configuring, and extending ServiceNow platforms.
 * Cloud Infrastructure: Proven expertise provisioning cloud environments in AWS, Azure, or GCP using IaC (Terraform, CloudFormation, Bicep).
 * Integration Skills: Technical proficiency in REST/SOAP APIs, JSON/XML, OAuth, and IntegrationHub.
 * Scripting: Hands-on experience with JavaScript (ServiceNow API), Python, PowerShell, or Bash.
 * Education: Bachelor's degree in Computer Science, Information Technology, or equivalent industry experience.

## Description

We are seeking an experienced Solutions Architect to lead the end-to-end design, implementation, and integration of enterprise cloud infrastructure and ServiceNow environments. In this role, you will bridge cloud automation with ServiceNow ITSM/ITOM modules, ensuring scalable cloud provisioning, robust MID Server architecture, seamless API integrations, and optimal configuration of ServiceNow workflows., * Design and deploy multi-cloud infrastructure environments using Infrastructure as Code (IaC) tools such as Terraform, CloudFormation, or Ansible.

 * Architect scalable compute, storage, and networking layers across major cloud providers (AWS, Azure, or GCP).
 * Automate continuous integration, deployment pipelines, and cloud resource provisioning workflows.
 * Ensure infrastructure meets corporate security baseline standards, compliance policies, and performance benchmarks.

ServiceNow Installation & Configuration

 * Lead the technical design, deployment, and configuration of ServiceNow instances (ITSM, ITOM, Cloud Provisioning & Governance).
 * Configure MID Servers, Discovery, Service Mapping, and CMDB populations across cloud environments.
 * Develop custom workflows, Scripted REST APIs, IntegrationHub spokes, and business rules within ServiceNow.
 * Oversee instance cloning, upgrade management, release management, and platform performance tuning.


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