> Markdown version of [/jobs/ext/2728341-r-082172-mfg-systems-business-applications-engineer-orthopaedics](https://www.wearedevelopers.com/jobs/ext/2728341-r-082172-mfg-systems-business-applications-engineer-orthopaedics). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # R-082172 MFG Systems Business Applications Engineer-Orthopaedics - **Company:** Johnson & Johnson - **Location:** Raynham, MA, United States - **Experience:** Experienced - **Salary:** $79,000.0 - $127,650.0 - **Contract:** Permanent contract - **Skills:** Microsoft Excel, Data Analysis, Business Software, Monitoring of Systems, Information Technology, Tools for Reporting, Meditech - **Published:** September 5, 2026 - **Apply:** https://www.jobmonkeyjobs.com/career/27996904/R-082172-Mfg-Systems-Business-Applications-Engineer-Orthopaedics-Massachusetts-Raynham-1306 ## About the Role * Ability to partner with cross-functional teams in a matrixed global environment and provide remote support. * Flexible work ethic * Ability to influence at various levels of an organization & a strong ability to communicate and collaborate and build relationships with key stakeholders * Excellent communication skills (written and oral) * Problem solving skills - to assist in maintaining project progress and on design issues * Decision Making is required to make decisions on issues * Excellent planning and organizing skills * Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems * Managing risk and crisis, including investigation, escalation, prioritization and resolution of systems and support issues and developing and managing responses. * Ability to manage multiple priorities in a fast-paced environment., Required: * Bachelor's degree in Business Administration, Information Technology, or a related field. * 2+ years of experience in a support role related to business analysis, specifically in MES and ERP environments. * Strong understanding of MedTech manufacturing processes and ERP operations. * Excellent problem-solving skills and attention to detail. * Proficiency in data analysis tools (e.g., Excel) and reporting software. Preferred: * Familiarity with MES platforms and ERP transaction systems. * Strong communication and interpersonal skills to liaise effectively with end-users and technical teams. * Ability to work independently and manage multiple tasks in a fast-paced environment. * Proactive attitude towards identifying and solving user issues. ## Description Reporting to the Joints Global Manufacturing Systems Standards lead, the Business Application Owner (BAO), will focus primarily on providing day-to-day support for operational processes and system functionality for manufacturing systems such as MES (Manufacturing Execution Systems) and ERP (Back to Basics BTB), as well as playing a crucial role in supporting in the development, implementation and maintenance of systems and data. This role involves troubleshooting issues, facilitating user support, and ensuring the effective use of systems across the organization., * User Support: Act as the first point of contact for end-users experiencing issues with manufacturing systems such as MES and BTB, providing timely assistance and troubleshooting. * Issue Resolution: Investigate and resolve system-related problems, escalating complex issues to the appropriate technical teams as needed. * System Monitoring: Continuously monitor systems for performance and reliability, identifying areas that require immediate attention or improvement. * Documentation: Maintain up-to-date documentation of system processes, user guides, and FAQs to facilitate knowledge sharing among users. * Training Coordination: Arrange and conduct training sessions for end-users on MES and BTB system functionalities and best practices. * Process Improvement: Work with business stakeholders to identify process inefficiencies and recommend solutions to enhance operational performance. * Feedback Collection: Collect and analyze user feedback to identify common pain points and areas for enhancement, collaborating with IT teams for necessary changes. * Reporting: Assist in generating routine reports and dashboards to track system performance and user engagement. 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