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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Customer Success Manager - Enterprise Transformation Programs - **Company:** UiPath - **Location:** Inconnu, France (Remote available) - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Artificial Intelligence, Software as a Service, AI Platforms - **Published:** September 5, 2026 - **Apply:** https://startup.jobs/senior-customer-success-manager-enterprise-transformation-programs-uipath-com-8120131 ## About the Role * 8+ years of experience leading large-scale IT and/or AI transformation programs in complex enterprise environments - within large organizations or top-tier consulting firms * Deep understanding of IT operating models and governance, with a proven ability to manage cross-functional initiatives involving both IT and business stakeholders * Demonstrated capacity to challenge a client, defend a point of view, and navigate the political complexity of large organizations * Strong interest in public sector transformation * Autonomous, results-driven, with a natural leadership presence Nice to have: * Familiarity with the RPA/automation ecosystem or AI platforms * Experience in a SaaS or software vendor environment * Fluency in English & French ## Description UiPath is looking for a Senior Customer Success Manager with an uncommon profile: not a traditional CSM, but a transformation program leader able to act as a true strategic partner for one of our largest enterprise accounts. Your mission: drive this client's automation journey - from RPA industrialization to emerging agentic use cases - by challenging their priorities, shaping a bold vision, and moving the needle where others would simply manage the relationship. This role requires strong executive presence, the ability to navigate complex organizational dynamics, and a genuine passion for transformation at scale. What You'll Do * Own the transformation roadmap: Define and drive the client's automation strategy, from planning through value realization, coordinating across internal and external workstreams * Challenge and advise: Act as a trusted strategic advisor - push back when needed, propose a vision, and proactively identify new automation and agentic AI use cases * Orchestrate complex programs: Lead cross-functional initiatives across IT and business stakeholders in large, governance-heavy environments * Build C-suite relationships: Cultivate and sustain executive-level relationships, becoming the go-to partner on automation strategy and digital transformation * Drive value realization: Define, track, and communicate the business impact delivered through automation - and expand it * Stay ahead of the curve: Bring thought leadership on industry trends, emerging automation technologies, and AI-powered workflows ## Related Videos - [This App Reached 10,000 Users in One Week. 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