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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Solutions Engineer - **Company:** Heidi - **Location:** UK - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Software as a Service, Cyber Security, OpenID, Security Assertion Markup Language (SAML), Enterprise Software Applications, Fast Healthcare Interoperability Resources, Health Level Seven International, Restful APIs - **Published:** September 5, 2026 - **Apply:** https://startup.jobs/senior-solutions-engineer-healthtech-heidi-8375631 ## About the Role * 5+ years of experience in Sales Engineering or Solutions Architecture, preferably in SaaS, healthcare, or enterprise software. * Strong working knowledge of integration protocols (REST APIs, SAML/OIDC, SCIM), enterprise architecture, and security standards. * Experience supporting sales cycles with large healthcare providers, health systems, or EMR vendors is highly valued (FHIR/HL7 familiarity a plus). * Ability to synthesise complexity and communicate clearly to both technical and non-technical audiences. * Comfortable operating autonomously in a fast-paced, early-stage environment. * A trusted partner to sales and a credible voice in the room with technical leaders on the customer side. * Bonus: Experience in healthtech, startups, or regulated industries. ## Description As a Senior Solutions Engineer, you'll serve as the technical leader during the sales process - helping prospects understand what's possible with Heidi, guiding integration feasibility, and ensuring a smooth transition into implementation. You'll work closely with Account Executives, Solutions Architects, Product, and Engineering to navigate high-stakes enterprise requirements, including EMR integrations, SSO, custom data workflows, and security architecture. You'll bring technical credibility, customer empathy, and a strong sense of ownership to every deal. The deals that matter most rarely fit the playbook, and this role belongs to whoever runs toward that ambiguity and builds the path through it when no one can hand them one. What you'll do * Technical Discovery & Qualification: Lead deep technical discovery with enterprise and mid-market prospects to uncover integration, security, and compliance needs. * Solution Design: Collaborate with product and engineering to design tailored solutions that meet customer requirements while aligning with Heidi's platform roadmap. * Product Demos & Technical Presentations: Deliver compelling demos and architecture walkthroughs to technical stakeholders including IT, InfoSec, and engineering teams. * RFP & Security Review Support: Own technical responses for RFPs, security assessments, and due diligence requests with attention to detail and accuracy. * Deal Acceleration & Objection Handling: Proactively surface and resolve technical concerns that slow down the sales process - acting as a trusted technical advisor to the customer. * Post-Sales Handoff & Feedback Loop: Partner with implementation teams to ensure a smooth transition post-signature and provide feedback to product and engineering from the field. ## Related Videos - [Why make use of an integration platform in today's software developments and infrastructure?](https://www.wearedevelopers.com/videos/758-why-make-use-of-an-integration-platform-in-today-s-software-developments-and-infrastructure) - [Thinking Differently - How to Make Money from Cyber Attacks & Cheats](https://www.wearedevelopers.com/videos/745-thinking-differently-how-to-make-money-from-cyber-attacks-cheats) - [Rest API Antipatterns](https://www.wearedevelopers.com/videos/100208-rest-api-antipatterns) - [Keeping applications secure by evolving OAuth 2.0 and OpenID Connect](https://www.wearedevelopers.com/videos/100152-keeping-applications-secure-by-evolving-oauth-2-0-and-openid-connect) - [Our GitOps approach for deploying an Identity Provider and an API Gateway in a SaaS company](https://www.wearedevelopers.com/videos/776-our-gitops-approach-for-deploying-an-identity-provider-and-an-api-gateway-in-a-saas-company) - [Cyber Security: Small, and Large!](https://www.wearedevelopers.com/videos/259-cyber-security-small-and-large) ## Related Articles - [Events like RSAC Get You CISOs. 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