> Markdown version of [/jobs/ext/2730008-noc-engineer](https://www.wearedevelopers.com/jobs/ext/2730008-noc-engineer). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # NOC Engineer - **Company:** Community Fibre - **Location:** London, UK (Remote available) - **Experience:** Experienced - **Salary:** £31,072.0 - **Contract:** Permanent contract - **Skills:** Networking Hardware, Network Monitoring, Computer Network Operations, Juniper, Cisco - **Published:** September 5, 2026 - **Apply:** https://www.adzuna.co.uk/jobs/details/5871035093 ## About the Role * Experience in GPON,FTTH/FTTC a must * University degree or equivalent experience of >4 years * >2 years' experience working with ISP and >3 years' experience working as a network engineer. * CCNA Required * Experience of using network equipment - e.g. Cisco/Juniper/Huawei/Adtran * Desire to work in an agile, start-up environment and go the 'extra mile' to support our delivery of a great customer experience. Be a self-starter * Be open, honest, and transparent * Excellent attention to detail * Love learning and developing new skills ## Description We're looking for enthusiastic, reliable and bright candidates with a customer service and network engineering background to help us grow our network and continue to make our customers happy. The critical nature of the infrastructure will require you to work both quickly and carefully. You will need to thrive in a varied and sometimes unstructured environment, be able to provide support to customer service teams, provision services alongside field engineers, resolve issues alongside field-based maintenance team, configure network equipment, and most importantly of all to empathise and turn a potentially unhappy customer into a happy one. 5 Day Shift pattern working ranging from 8 am to 10 pm including weekends (40hrs). What you'll be doing: * Support Customer Services in troubleshooting customer issues. * Provide second line support to customers where customer services were unable to solve their problem. * Monitor network alarms, swiftly diagnose network faults * Direct, and work alongside, the Network Operations Engineering team, and Passive Network Team, to assist in resolving network faults. * Provision new customers ranging from residential fibre broadband to more complex business services. * Be pro-active, and able to manage your own workload without much oversight from management. ## Related Videos - [How Cisco embraced a DevOps culture within its network engineering team](https://www.wearedevelopers.com/videos/99-how-cisco-embraced-a-devops-culture-within-its-network-engineering-team) - [Unlocking the potential of Digital & IT at Vodafone](https://www.wearedevelopers.com/videos/602-unlocking-the-potential-of-digital-it-at-vodafone) - [YOLO Developer Workflows with a Coding Agent in a Box](https://www.wearedevelopers.com/videos/100350-yolo-developer-workflows-with-a-coding-agent-in-a-box) - [Bringing digital education to refugee and host communities in remote regions of Africa](https://www.wearedevelopers.com/videos/644-bringing-digital-education-to-refugee-and-host-communities-in-remote-regions-of-africa) - [Computer Vision from the Edge to the Cloud done easy](https://www.wearedevelopers.com/videos/263-computer-vision-from-the-edge-to-the-cloud-done-easy) - [Physical AI for the Next Wave of Industrial Digitalisation](https://www.wearedevelopers.com/videos/100039-physical-ai-for-the-next-wave-of-industrial-digitalisation) ## Related Articles - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [UK Business Culture and Etiquette](https://www.wearedevelopers.com/magazine/326-uk-business-culture-and-etiquette) - [Best Companies in the Netherlands: Top 25 Companies in 2023 ](https://www.wearedevelopers.com/magazine/193-best-companies-in-the-netherlands-top-25-companies-in-2023) - [Where to Find Entry-Level Software Engineering Jobs](https://www.wearedevelopers.com/magazine/397-where-to-find-entry-level-software-engineering-jobs) - [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again)