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# IT Operations Specialist

- **Company:** Cornerstone Barricades
- **Location:** United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Business Software, Information Technology Operations, Wi-Fi Technology
- **Published:** September 5, 2026
- **Apply:** https://palms-kw.betterteam.com/it-operations-specialist/apply

## About the Role

* Bachelor's degree in IT or related field (or equivalent experience)
 * 2-5 years of experience in IT operations or a similar role
 * Good knowledge of Windows OS and common business applications
 * Basic understanding of networking and troubleshooting
 * Experience with user support, devices, and IT operations
 * Fluency in English is required
 * The Hindi language is an advantage
 * Experience in a GCC environment is preferred
 * Good communication and problem-solving skills

## Description

* Provide technical support for end-user devices and standard applications
 * Troubleshoot hardware, software, and connectivity issues
 * Handle IT incidents and service requests within defined SLAs
 * Monitor daily IT operations and ensure service availability
 * Support LAN/Wi-Fi connectivity and basic network issues
 * Monitor and manage basic server operations as assigned
 * Monitor backup processes and report any failures
 * Maintain IT assets inventory and device lifecycle tracking
 * Prepare and configure devices for new users (onboarding)
 * Ensure endpoint security policies and updates are applied
 * Maintain documentation and prepare periodic IT reports
 * Coordinate with vendors and assist in IT-related tasks and projects


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