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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Support Technician - **Company:** Universal Health Services, Inc. - **Location:** Oklahoma City, OK, United States - **Experience:** Experienced - **Contract:** Permanent contract - **Skills:** Microsoft Access, Microsoft Word, Microsoft Excel, Microsoft Windows, Ad Management, Avaya IP Phone 1140e, Business Software, Microsoft Outlook, Information Systems, Internet Fax, Networking Hardware, Virtual Private Networks (VPN), Local Area Networks, Microsoft Office, Networking Cables, Network Connections, Network Administration, Remote Desktop Services, TCP/IP, Wide Area Networks, Cisco WebEx, Data Processing, Internet Protocol Telephony, Computer Equipment, DameWare, Information Technology, Laptops, Network Server, Cisco - **Published:** September 5, 2026 - **Apply:** https://diversityjobs.com/main/sendform/8/8/28176/1/18219516?backUrl=%2Fcareer%2F18219516%2FIt-Support-Technician-Oklahoma-Oklahoma-City ## About the Role * Associates degree in applicable field or equivalent experience required * Bachelor's degree preferred * Prior experience with system administration or any combination of education, training or experience in the Information Systems environment required. * Technical certifications (MCSE, CCNA, A+, NET+) preferred * Two (2) years related experience required, preferably in a healthcare environment, with a working knowledge of computers and business software application programs and experience with in-house processing systems. * Must have working knowledge of Windows and MS Office, networking devices (Cisco devices), phone and fax hardware, eFax troubleshooting, and other commonly used applications and protocols. * Knowledge of all versions of Windows operating systems and servers, including installation, troubleshooting, and networking, knowledge of network administration, internet network connectivity troubleshooting, basic AD management, TCP/IP, LAN, WAN, VPN, network cabling (CAT 5e, CAT 6, jack terminations), phone installation, and VOIP systems (Avaya IP 500), voice mail configuration, printing (Xerox/HP), computer hardware setup (Dell desktop, laptops, and servers). * Microsoft Access, Exchange, Excel, Word, Outlook with email troubleshooting, and a variety of other applications. * Able to troubleshoot issues remotely over the phone/email via Remote Desktop, WebEx, Dameware, and/or DSM. * At least 21 years of age, required * Successfully complete a drug test * Successfully pass a national background check ## Description The IT Support Technician is responsible for providing data processing services to the facility at both locationsto include performing basic computer system maintenance, setting up new computers, getting computers that are out of commission ready for removal, troubleshooting computer systems problems, working with CFO/Corp IT to mandate security procedures are followed, and other IT-related tasks/projects as assigned by the CFO/Corp IT. 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