> Markdown version of [/jobs/ext/273227-implementation-specialist](https://www.wearedevelopers.com/jobs/ext/273227-implementation-specialist). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Implementation Specialist - **Company:** Anthropic Limited - **Location:** San Francisco, CA, United States - **Experience:** Experienced - **Salary:** $151,840.0 - $260,000.0 - **Contract:** Permanent contract - **Skills:** Artificial Intelligence, Software Debugging, Identity and Access Management, OpenID, Ping (Networking Utility), Runbook, Security Assertion Markup Language (SAML), Systems Integration, Okta, Large Language Models, Multi-Agent Systems, Data Management, Gsuite - **Published:** May 31, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=34255aa1df80bd33 ## About the Role Do you have experience in Systems integration?, Do you have a Bachelor's degree?, * 5-7+ years in a customer-facing technical role - Technical Account Managers, Technical Onboarding, Technical Support, Solution Architects or technical consulting. * 4+ years of hands-on, sustained ownership of enterprise identity integration work - SAML, OIDC, SCIM v2, JIT provisioning, across at least two major IdPs (Okta, Entra ID, Ping, Google Workspace) and familiarity with Work OS. You can debug a broken SAML assertion or a misconfigured SCIM attribute map without escalating. * Senior candidates should have experience having led the Implementation Specialist function or built deployment playbooks from scratch at a prior company * Proven track record running multiple concurrent enterprise deployments at F500 scale, with documented handoffs. * Customer-facing technical communication skills that hold up under pressure. You can run a working session with a CISO and an IAM lead in the same room, explain trade-offs without jargon, and hold the line on scope without damaging the relationship. * Working knowledge of enterprise security and compliance frameworks (SOC 2, ISO 27001, HIPAA, FedRAMP) sufficient to anticipate and answer customer security reviews. * Experience in regulated industries: financial services, healthcare, pharma, public sector and with the security-review rigor they require. * Portfolio discipline, you document as you go, you hit milestones you've committed to, and you don't drop balls across 5-10 concurrent threads. * Prior experience at an enterprise SaaS or AI/ LLM vendor with a heavy admin/IdP surface (e.g., identity, collaboration, security, or productivity platforms). * Exposure to AI/LLM products or agentic systems. * Familiarity with Claude specific concepts like Skills, MCP, and Plugins. * Experience partnering with SI / GSI delivery partners in an ecosystem attach model., Minimum education: Bachelor's degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. ## Description We're building a team of Implementation Specialists to be the technical hands that switch Claude on inside our largest customers - the people who turn "we've signed the contract" into "our employees can log in, with the right access, under the right policies, the way our security team expects." Before any CSM can drive adoption, before any Technical Specialist can run a workshop, before any champion can ship their first workflow, someone has to connect Claude to the customer's identity provider, get the right people provisioned into the right workspaces, and walk their CISO through how it all comes together. That's your work. This is not an adoption or enablement role - those sit with our Customer Success Managers and Technical Specialists. Your job is technical deployment, security credibility, and clean handoffs. You'll spend your time inside customer identity providers - Okta, Entra ID, Ping, Google Workspace - on working sessions with customer IT and IAM leads, debugging SAML assertions and SCIM attribute mappings, and authoring the runbooks that make every downstream hour of CS and Enablement investment compound instead of evaporate. You should be the kind of person a customer's security lead wants in the room - credible because you've shipped dozens of enterprise deployments, calm under pressure because you've debugged every flavor of IdP edge case, and trusted because when you say "we can do that" or "we won't do that, here's why," your word holds. What you'll do: You'll typically run a portfolio of 5-10 concurrent enterprise deployments. A week looks roughly like: * Configure and troubleshoot SSO (SAML, OIDC), SCIM/JIT provisioning, MCP connectors, admin policy templates, and seat-assignment logic across Okta, Entra ID, Ping, and Google Workspace observed as part of setup. Deliver informative transitions to Support for deeper issues that require investigation and/or engineering support * Run technical working sessions with customer IT, IAM, and security leads - including CISOs at F500 scale - explaining our security model, shared-responsibility boundaries, and data-handling posture. * Anticipate what a regulated customer's security review will ask (SOC 2, ISO 27001, HIPAA, FedRAMP) and partner with our AI Security Specialist when needed. * Diagnose identity edge cases live on calls: broken SAML assertions, misconfigured SCIM attribute maps, group-filtering issues, tenant-provisioning quirks. * Author Deployment Runbooks that the CSM inherits at handoff - as-built environment, admin contacts, known issues, support tier - so adoption starts warm. * Contribute to repeatable playbooks and admin documentation that shape how the IS function scales - you'll be one of our first hires, so what you build becomes the template. ## Related Videos - [Delete the roles, deploy the skills](https://www.wearedevelopers.com/videos/2104-delete-the-roles-deploy-the-skills) - [Keeping applications secure by evolving OAuth 2.0 and OpenID Connect](https://www.wearedevelopers.com/videos/100152-keeping-applications-secure-by-evolving-oauth-2-0-and-openid-connect) - [The Intent Engineer: Closing the Gap Between Business & Engineering - Manuel Klein](https://www.wearedevelopers.com/videos/1855-the-intent-engineer-closing-the-gap-between-business-engineering-manuel-klein) - [Delegating the chores of authenticating users to Keycloak](https://www.wearedevelopers.com/videos/1558-delegating-the-chores-of-authenticating-users-to-keycloak) - [Agentic employees in world's most downloaded FinTech app](https://www.wearedevelopers.com/videos/100123-agentic-employees-in-world-s-most-downloaded-fintech-app) - [Get started with securing your cloud-native Java microservices applications](https://www.wearedevelopers.com/videos/123-get-started-with-securing-your-cloud-native-java-microservices-applications) ## Related Articles - [Navigating the AI Shift](https://www.wearedevelopers.com/magazine/629-navigating-the-ai-shift) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [Why Upskilling And Reskilling is Important For Developers](https://www.wearedevelopers.com/magazine/428-why-upskilling-and-reskilling-is-important-for-developers) - [How to Become an AI Engineer](https://www.wearedevelopers.com/magazine/331-how-to-become-an-ai-engineer) - [From Prototype to Production: Build AI Agents with This Free 4-Course Learning Path](https://www.wearedevelopers.com/magazine/655-from-prototype-to-production-build-ai-agents-with-this-free-4-course-learning-path) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer)