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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # (1.0 FTE) Technology Specialist - **Company:** North Shore Inc - **Location:** Highland Park, IL, United States - **Salary:** $56,805.0 - **Contract:** Permanent contract - **Skills:** Software Applications, Computing Platforms, Desktop Computing, Text Processing, Network Troubleshooting, Information Technology, Gsuite - **Published:** September 5, 2026 - **Apply:** https://k12jobspot.com/Job/5702826 ## About the Role * Demonstrated commitment to providing exceptional customer support. * Ability to understand and utilize a wide range of technologies and software applications. * Knowledge of Apple hardware, software, and networking issues. * Knowledge of Google Workspace. * Excellent interpersonal, organizational, and communication skills. * Ability to work independently and demonstrate effective management skills. * Ability to work collaboratively as a member of a team to contribute to effective use of technology across the district. * Highly organized and capable of efficiently tracking multiple priorities. * Willingness to work in a variety of locations/buildings and travel throughout the day. * Proficiency in typing and word processing. * Additional technological knowledge is preferred. * College degree and/or relevant IT certifications preferred. ## Description The Technology Specialist plays a pivotal role in advancing the educational mission of North Shore School District 112 by ensuring that all staff and students have effective and reliable technology tools needed for a world-class education. This role is essential in creating a supportive, innovative, and efficient educational environment, directly contributing to the success and advancement of our students and staff. This position provides critical direct services on-site across various school campuses, fostering an environment where technology enhances learning outcomes and operational efficiency. * Direct On-Site Support: Provide critical IT (Information Technology) support services across school campuses, focusing on the immediate resolution of technology issues that affect students and staff directly. * Proactive Problem Solving: Anticipate and resolve technology issues to minimize disruptions and maintain continuous improvement in technology integration. * Help Desk Management: Actively maintain Help Desk tickets, prioritize tasks, and communicate resolutions in a timely manner to end users to ensure a quality technical environment. * Comprehensive Tech Maintenance: Oversee the deployment, maintenance, and routine troubleshooting of all district technology, including desktops, laptops, iPad devices, displays, printers, audio/visual equipment, and all other devices found in a typical school environment. * Inventory Coordination: Help coordinate and manage the District's technology inventory. * Vendor Collaboration: Work collaboratively with outside vendors on various systems and projects to ensure the functionality of systems. * Event Technology Setup: Set up and break down technology for school and district meetings, training, and events. * Comprehensive Training and Development: Provide training to district employees on new hardware and software updates, and create and maintain relevant training materials. * Continual Learning Commitment: Stay up to date on the latest technology trends, including attending training for district hardware and software platforms. * Peer Support and Training: Assist and train other members of the Technology Services as needed. * Adaptive Role Fulfillment: Perform other duties as assigned. ## Related Videos - [Fingerboard to Keyboard: Transposing One Profession to Another](https://www.wearedevelopers.com/videos/868-fingerboard-to-keyboard-transposing-one-profession-to-another) - [A beginner’s guide to modern natural language processing](https://www.wearedevelopers.com/videos/858-a-beginner-s-guide-to-modern-natural-language-processing) - [WebAssembly Revolution: Elevating JavaScript's Reach and Performance](https://www.wearedevelopers.com/videos/1149-webassembly-revolution-elevating-javascript-s-reach-and-performance) - [Is everything difficult, or is it just me?](https://www.wearedevelopers.com/videos/907-is-everything-difficult-or-is-it-just-me) - [Multilingual NLP pipeline up and running from scratch](https://www.wearedevelopers.com/videos/901-multilingual-nlp-pipeline-up-and-running-from-scratch) - [Closing Keynote by Joel Spolsky](https://www.wearedevelopers.com/videos/615-closing-keynote-by-joel-spolsky) ## Related Articles - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology) - [How Much FAANG Companies Actually Pay Software Engineers in 2025](https://www.wearedevelopers.com/magazine/230-how-much-faang-companies-actually-pay-software-engineers-in-2025) - [Does The Tech Industry Have The Best Work-life Balance?](https://www.wearedevelopers.com/magazine/427-does-the-tech-industry-have-the-best-work-life-balance) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [How Many Jobs Are Available in Technology?](https://www.wearedevelopers.com/magazine/450-how-many-jobs-are-available-in-technology)