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# Salesforce CRM Data Specialist

- **Company:** Kelly Services Inc.
- **Location:** Auburn Hills, MI, United States
- **Experience:** Starter
- **Salary:** $72,800.0
- **Contract:** Temporary contract
- **Skills:** Databases, Customer Data Management, Data Cleansing, Microsoft Office, Salesforce.Com
- **Published:** September 5, 2026
- **Apply:** https://jobs.mitalent.org/job-seeker/job-details/JobCode/406245806

## About the Role

* 1-3+ years of experience in data entry, research, CRM administration/support, sales operations, customer operations, construction administration, or a related role.
 * Experience researching companies, contacts, or customer records in a CRM or structured database environment preferred.
 * High school diploma or GED required; additional coursework or experience in business, sales, construction management, or related fields is a plus.

Skills and Tools:

 * Salesforce CRM experience strongly preferred; ability to navigate accounts, contacts, reports, and related records is a plus.
 * Strong computer skills, including Microsoft Office, email, web research, and comfort working across multiple systems.
 * Strong written communication skills with the ability to summarize research findings clearly for a sales audience.
 * High attention to detail and accuracy when entering, cleaning, validating, and connecting customer data.

If you feel this role interests you, feel free to apply or refer someone who would be a good fit.

## Description

Kelly is hiring for a Salesforce CRM Data Specialist for a 3-month contract role at Auburn Hills MI 48326 with our prestigious client., Customer Research and Data Enrichment

 * Research companies, accounts, contacts, job roles, locations, and relationships to strengthen customer records in Salesforce.
 * Investigate missing, incomplete, duplicate, or inconsistent customer information using Salesforce data, internal notes, web research, and other available tools.
 * Connect related accounts, contacts, to help sales understand the full customer picture.
 * Document findings clearly so sales representatives can quickly determine who the customer is.

Salesforce CRM Stewardship

 * Update customer, account, contact, information in Salesforce.
 * Use Salesforce as a primary research source, reviewing account ownership, notes and existing data quality issues.
 * Improve CRM completeness by filling gaps in firm name, location, customer type, contact role information.
 * Flag data discrepancies, duplicates, stale records, unclear ownership, and records requiring sales follow-up or further validation.

Construction Customer Intelligence

 * Research construction-related influencers such as contractors, builders, architects, developers, and project influencers.
 * Summarize findings in a concise, practical way that helps the business move forward with robust and accurate data.
 * Collaborate with DCX, sales, marketing teams to improve customer visibility, CRM usability.


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