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# Information Technology Operations Manager

- **Company:** Flatrock Manor
- **Location:** Flint, MI, United States
- **Experience:** Experienced
- **Salary:** $138,297.0 - $148,951.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Microsoft Outlook, Monitoring of Systems, Identity and Access Management, Information Technology Operations, Python (Programming Language), Power BI, Microsoft SharePoint, Information Technology
- **Published:** September 5, 2026
- **Apply:** https://www.careerjet.com/jobad/us856565f0b59c84b1ffdb9d25295a943d

## About the Role

Are you a strategic thinker who also loves rolling up your sleeves? Do you thrive at the intersection of leadership, technology, and problem-solving? We're looking for an IT Operations Manager who can take ownership of our technology ecosystem, strengthen our infrastructure, and guide our organization into the future., * Bachelor's degree in IT or related field (or equivalent hands-on experience)

 * 5+ years of experience in IT operations or systems administration
 * 2+ years in a leadership or senior-level role
 * Python Coding and Power BI experience, required
 * Strong expertise in Microsoft 365 administration and security
 * Proven experience managing vendors and leading IT projects
 * Solid understanding of modern cybersecurity best practices
 * Excellent problem-solving and decision-making skills
 * Ability to communicate clearly with both technical and non-technical audiences

## Description

* Oversee and optimize our Microsoft 365 environment (Outlook, Teams, SharePoint, Entra ID)
 * Manage and mentor IT staff, building a strong, scalable team
 * Develop and enforce IT policies, procedures, and security standards
 * Champion cybersecurity best practices (MFA, endpoint protection, monitoring)
 * Manage vendor relationships (internet, telecom, software providers)
 * Oversee onboarding/offboarding and access management processes
 * Monitor system performance, ensuring uptime, reliability, and efficiency
 * Own the IT budget, forecasting, and cost optimization efforts
 * Lead technology projects and continuous system improvements
 * Ensure compliance with regulatory and organizational requirements
 * Maintain clear documentation of systems and processes
 * Act as escalation point for complex technical issues
 * Communicate IT initiatives and performance to executive leadership
 * Foster a positive, service-first IT culture across the organization


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