> Markdown version of [/jobs/ext/2733729-it-technician](https://www.wearedevelopers.com/jobs/ext/2733729-it-technician). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Technician - **Company:** Major League Baseball - **Location:** Arlington, TX, United States - **Experience:** Experienced - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Active Directory, Apple Mac Systems, Business Software, Dynamic Host Configuration Protocol, Domain Name System (DNS), Virtual Private Networks (VPN), Local Area Networks, Networking Basics, TCP/IP, Wi-Fi Technology, Okta, ServiceNow IT Service Management, Peripherals, Computer Equipment, Information Technology, Gsuite - **Published:** September 5, 2026 - **Apply:** https://www.jobmonkeyjobs.com/career/27997746/It-Technician-Texas-Arlington-1115 ## About the Role * 3 years in a technical support role, or an equivalent combination of experience, education, or certifications preferred. * Solid understanding of computer systems, mobile devices, peripherals, and basic networking concepts. * Strong problem-solving skills and the ability to work effectively under pressure. * Ability to manage multiple tasks, prioritize issues, and work independently or as part of a team. * Strong working knowledge of Windows and macOS operating systems and basic networking principles (TCP/IP, DNS, DHCP). * Experience supporting cloud platforms such as Microsoft 365 or Google Workspace. * Proven ability to analyze problems, identify root causes, and implement effective solutions. * Clear verbal and written communication skills, with the ability to explain technical concepts to non-technical users. * Professional demeanor with a strong focus on user satisfaction. * Industry certifications (CompTIA A+, Network+, or similar) are a plus. * Must be able to lift, carry, and transport moderately heavy equipment (up to 50 pounds), including computers, monitors, printers, and other IT peripherals. * Ability to bend, kneel, crouch, or climb ladders to access cables, wiring, or equipment in tight spaces or elevated locations. ## Description JOB SUMMARY: The Rangers are seeking a versatile and customer-focused IT Technician to join our team! This role is responsible for ensuring the reliable operation of desktops, laptops, tablet devices, and related technology. The IT Technician provides hands-on-related troubleshooting, device setup, and day to day technical support while delivering excellent customer service and maintaining established IT standards and procedures., * Diagnose and resolve hardware, software, and connectivity issues for users in a timely manner. * Install, configure, upgrade, and maintain computer hardware and standard business software. * Assist with user account administration, including Active Directory and Okta, password resets, and access requests. * Diagnose and troubleshoot basic network issues, including LAN, Wi Fi, and VPN connectivity. * Create, update, and close support tickets accurately and promptly within the IT ticketing system. * Maintain clear and accurate documentation of issues, resolutions, and asset inventory. * Support peripherals and specialized equipment such as printers, docking stations, ticket and suite scanners, and conference room technology. * Follow IT policies, security standards, and best practices to protect systems and company data. * Other duties as assigned. ## Related Videos - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [An Applied Introduction to eBPF with Go](https://www.wearedevelopers.com/videos/1075-an-applied-introduction-to-ebpf-with-go) - [Don’t shoot yourself in the foot.](https://www.wearedevelopers.com/videos/580-don-t-shoot-yourself-in-the-foot) - [Turning Container security up to 11 with Capabilities](https://www.wearedevelopers.com/videos/718-turning-container-security-up-to-11-with-capabilities) - [My journey into DevOps world - How it all started!](https://www.wearedevelopers.com/videos/545-my-journey-into-devops-world-how-it-all-started) - [Debunking the Top 10 Myths about Web 3](https://www.wearedevelopers.com/videos/634-debunking-the-top-10-myths-about-web-3) ## Related Articles - [How should you format your IT resume?](https://www.wearedevelopers.com/magazine/68-how-should-you-format-your-it-resume) - [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [How Many Jobs Are Available in Technology?](https://www.wearedevelopers.com/magazine/450-how-many-jobs-are-available-in-technology) - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology) - [IT Salaries in Germany](https://www.wearedevelopers.com/magazine/287-it-salaries-in-germany)