> Markdown version of [/jobs/ext/2734492-it-executive-support-specialist](https://www.wearedevelopers.com/jobs/ext/2734492-it-executive-support-specialist). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Executive Support Specialist - **Company:** nVent - **Location:** St. Louis Park, MN, United States - **Experience:** Expert - **Salary:** $62,900.0 - $116,900.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Active Directory, Apple IOS, Dynamic Host Configuration Protocol, Domain Name System (DNS), Information Technology Operations, Virtual Private Networks (VPN), Microsoft Office, System Center Configuration Manager, Azure Active Directory, TCP/IP, Computer Networking Systems, Office365 - **Published:** September 5, 2026 - **Apply:** https://jobs.localjobnetwork.com/apply/add/85417189/1 ## About the Role * Ideally 5+ years of experience in enterprise IT support * Ideally 3+ years of experience working directly with C-Suite Executive's, Presidents, and VPs * Ideally 5+ years supporting Windows and iOS environments in large enterprises * Expertise supporting Microsoft Teams, conference rooms, and boardroom * Logitech Tap and Crestron device experience a plus * Expert knowledge of Windows 10/11, Office 365, iOS, device management. * Experience with SCCM, Azure AD, Active Directory, O365 * Experience with disk imaging including PXE booting devices using SCCM. * Working skills with core networking fundamentals including TCP/IP, DNS, DHCP, and VPNs. * Experience supporting the deployment and changes of networking infrastructure. * Maintain accurate inventory of IT assets. * Strong leadership and project management skills. * Ability to manage executive relationships with poise and professionalism. * Strong problem solving and advanced troubleshooting skills. * Excellent written and verbal communication abilities. * Detail-oriented with strong documentation skills. * Ability to meet physical demands of role. * Desire to continuously expand your technical knowledge. * Experience working with ticket management systems (FreshService experience a plus). ## Description We're looking for people who put their innovation to work to advance our success - and their own. Join an organization that ensures a more secure world through connecting and protecting our customers with inventive electrical solutions., * Be the primary point of contact and escalation for Executive and C-suite users. * Lead complex troubleshooting issues escalated from Level 1 that require advanced expertise. * Expedite issue resolution for executives by coordinating across IT teams. * Strong teamwork skills to collaborate effectively with other team members. * Work with key stakeholders across different business segments to understand their needs and provide technical solutions. * Troubleshoot moderate to complex hardware, software, network, and operating system issues. * Lead projects to improve IT operations and systems. * Collaborate with various groups to understand their technology needs and challenges. * Take ownership of issues to ensure timely resolution according to SLA. * Analyze, diagnose, and resolve moderately complex end-user problems. * Provide remote support for systems and applications. * Expedite issue resolution by coordinating with team members and management. * Accurately document details of issues, troubleshooting, and resolutions. * Maintain knowledge base articles to assist other technicians. * Identify appropriate assignment groups and transfer tickets accordingly. * Provide on-call support during non-business hours when needed. * Other duties as assigned ## Related Videos - [An Applied Introduction to eBPF with Go](https://www.wearedevelopers.com/videos/1075-an-applied-introduction-to-ebpf-with-go) - [Xcode development redefAIned](https://www.wearedevelopers.com/videos/100195-xcode-development-redefained) - [Navigating the Corporate Jungle: Life as a Developer in a large Company](https://www.wearedevelopers.com/videos/621-navigating-the-corporate-jungle-life-as-a-developer-in-a-large-company) - [Turning Container security up to 11 with Capabilities](https://www.wearedevelopers.com/videos/718-turning-container-security-up-to-11-with-capabilities) - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [Harnessing Apple Intelligence: Live Coding with Swift for iOS](https://www.wearedevelopers.com/videos/1515-harnessing-apple-intelligence-live-coding-with-swift-for-ios) ## Related Articles - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [A Guide to Green Tech and Green IT Careers](https://www.wearedevelopers.com/magazine/374-a-guide-to-green-tech-and-green-it-careers) - [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again) - [Finding IT & Technology English-speaking Jobs in Germany ](https://www.wearedevelopers.com/magazine/446-finding-it-technology-english-speaking-jobs-in-germany) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers)